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ICT SERVICES FOR HIGHER EDUCATION

SUPPORTING LEARNING WITH TECHNOLOGY

For higher education, we have strong experience of supporting learning with technology as well as through technology.

 

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TAKING HIGHER EDUCATION TO A NEW LEVEL

Technology-enhanced learning takes higher education to a whole new level. Our team is, therefore, equipped to collaborate with you and support a wide spectrum of projects. From advanced learning environments to complex infrastructures, we have the necessary expertise.

This includes wireless and networking solutions, as well as cloud transitions to Microsoft Azure and Office 365.

We appreciate there isn’t a one-size-fits-all solution. We invest the time to assess your current technology and objectives before recommending improvements. This may include: 

  • Replacing legacy ICT solutions.
  • Switching IT from CAPEX to OPEX.
  • Using technology to enhance students’ learning experience.

The services we offer include:

  • Strategic consultancy.
  • 24/7 server monitoring (for example, backups, general server health, patching and updates, and performance).
  • Remote service desk support as part of a managed service.
  • Escalation support for your internal ICT team.
  • Back-up and disaster recovery solutions.
  • Highly experienced solutions consultants with expert knowledge in networking, storage, and wireless.
  • Cloud transition expertise (Microsoft Office 365/Azure).
  • ICT procurement.

Frequently Asked

  Questions

What levels of ICT support do you offer?

 

The level of support we offer is flexible to suit your requirements. For instance, you might need more assistance while resolving early issues and less once we help you to get things running smoothly.

We have an internal ICT team but need some additional support?

 

We can act as an extension of your team for escalations and project scoping and we work in partnership to ensure the right outcome is achieved.

What response times do you offer?

 

Our response times are generally two hours for critical alerts and eight hours for non-critical.

What is your experience of project delivery?

 

We run a dedicated Professional Services team focused on ICT project delivery, from networking and wireless solutions through to cloud migrations such as Office 365 and Microsoft Azure.

Want to know

  More

 

Whatever your IT requirements, please don’t hesitate in contacting us. We’re happy to hear about your problems and help offer the solutions. Our award-winning team uses enthusiasm, technical excellence and the highest level of service to meet and exceed your strategic business objectives. Without the jargon! So, please do put us to the test …

 

Contact us now on 0845 094 2765 for more information about our services

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