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Current job openings

Service Desk Engineer (Milton Keynes)

Service Desk Engineer (Milton Keynes)

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Mirus IT Solutions is a business computer services company based in Milton Keynes founded by Paul Tomlinson in 2002. The focus of Mirus it to provide IT support in London, Milton Keynes and the surrounding areas. You will be part of a committed IT Services company providing high quality IT services. The aim is to provide the level of support a business would expect to receive from an internal IT team.

To apply for this exciting opportunity, you will need the following.

Experience

You will be essential to supporting our key clients in a Service Desk environment. Mirus value the importance of our IT Support Engineers, who are crucial to delivering a world class customer service.

To thrive in a fast-paced environment, troubleshooting challenging queries and experience of IT managed services will be instrumental to your success.

You will take problem ownership with clear, concise, customer communication whilst managing expectations. Our customer service drives our success, so a customer focused approach is essential.

For this you will have:

  • 18 months or more commercial experience supporting SME's;
  • Strong customer service skills;
  • Familiar with working to SLA’s & KPI’s to meet customer requirements;
  • An MCP/MCSE/MCITP/MCSA qualification would be desirable but not essential as training will be provided.

Technical Skill-set

  • Windows Server Technologies
  • Active Directory
  • DNS
  • Network Infrastructure Backup software:
  • Office 365
  • VMware

Interview Process:

First stage: This will be a 30 minute - 45 minute technical conversation with one of the Mirus IT Senior Engineers;

Second stage: Is a Skype video interview with the Technical Team Leader;

Third stage: Is a face to face interview with Chris Maybray and the Technical Team Leader.

Final stage: This is offer and agreement of a start date. Start day is usually a Monday @ 9:30am dependent on your availability.Colleague Benefits

As a services business, we don’t have a product to sell. The key to our success is the service that is delivered and therefore the people that deliver it. The benefits that we offer are –

  • An industry matching salary.
  • Contributory pension scheme
  • A tailored professional and personal development plan.
  • Receive up to 10 days training per annum, relevant to your position.
  • Fully funded Open University degree.
  • Employee share ownership scheme.
  • When you join Mirus IT you’ll get your pick of our amazing company perks from Perkbox.
  • Support is just a phone call away with this valuable employee service that Mirus IT offer called EASE from Westfield Health.
  • Free financial wellbeing advise and competitive loans through the Neyber platform.
  • Cycle2Work Scheme.
  • Childcare voucher scheme.
  • Discounted personal Costco membership.
  • Mtech Scheme (technology loans on discounted IT products).
  • Free use of the on-site gym.
  • Work in attractive office space with plenty of free parking – The Mirus IT office has: Pool, darts, ping pong, American diner and think pods for those quiet times. Take a look around by clicking here.
  • On-site weekly boot camp funded by Mirus IT.
  • Take part in our regular events and activities outside of work. This is for charity or just for fun – Mirus Challenge.


Click on apply now and one of our Internal Recruiters will contact you, to discuss your experience and skill-set.

Apply now >>

Contact us now on 0845 094 2765 for more information about our services

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