Service Desk Engineer (Milton Keynes)
Mirus IT Solutions is a business computer services company based in Milton Keynes founded by Paul Tomlinson in 2002. The main focus of Mirus it to provide IT support in London, Milton Keynes and the surrounding areas. You will be part of a committed IT Services company providing high quality IT services. The aim is to provide the level of support a business would expect to receive from an internal IT team.
You will be a Service Desk Engineer on one of our Service Desks supporting some of our key clients. The service desks are managed by Chris Maybray, Service Delivery Director in Milton Keynes.
Troubleshooting challenging queries and experience of IT managed services environment are key skills for you to have and becoming a successful candidate.
As a customer focused business, our customers like solutions in a reliable timely manner. You will take problem ownership with clear, concise, customer communication whilst managing expectations. For this you will have:
Windows Server Technologies (2008/2012/2016), Exchange (2010/2013/2016:
Hardware Server Management:
Network Infrastructure Backup software:
Firewalls (ideally SonicWall) and Routers:
VMware / Hyper-V:
As a services business, we don’t have a product to sell. The key to our success is the service that is delivered and therefore the people that deliver it. We are proud to be an ‘Investors in People’ company.The benefits that we offer are –
Interview Process:First stage: This will be a 30 minute - 45 minute technical conversation with one of the Mirus IT Senior Engineers;
Click on apply now and one of our Internal Recruiters will contact you, to discuss your experience and skill-set.