2nd Line Network Operations Engineer (Milton Keynes)
Mirus IT Solutions is a business computer Services Company based in Milton Keynes founded by Paul Tomlinson in 2002. The main focus of Mirus it to provide IT support in London, Milton Keynes and the surrounding areas. You will be part of a committed IT Services company providing high quality IT services. The aim is to provide the level of support a business would expect to receive from an internal IT team.
You will be an experienced 2nd Line Network Operations Engineer and part of the Service Operations Team.
The wider team comprises of engineers who all specialise in providing additional managed services to our customers such as AV, Patching, Backups, Reporting and other customer focused tools to improve our overall service provision. The team are also responsible for the ongoing support and strategic development of our RMM tool (ConnectWise Automate).
You will be working with team colleagues and customers resolving service tickets relating to our RMM tool and the other managed services the team are responsible for delivering, in doing so you will have end-to-end ownership of problem resolution.
For this you will have:
Desirable skills include:
As a services business, we don’t have a product to sell. The key to our success is the service that is delivered and therefore the people that deliver it. We are proud to be an ‘Investors in People’ company.The benefits that we offer are –
Click on apply now and one of our Internal Recruiters will contact you, to discuss your experience and skill-set.