SDI (The Service Desk Institute) is the leading professional organisation for everyone working in the IT service and support industry. As an on-going devotion to improving service standards within the IT industry, they have created IT Service Week.
As part of IT Service Week, Mirus are asking our customers to vote for our service desk in the ‘I Love My Service Desk’ competition. We realise that our service desk engineers work extremely hard and always have a total focus on providing the best customer service to Mirus customers. Without their dedication and on-going passion for their work, Mirus would not have the great reputation that they do.
Some time ago, the Management Team at Mirus wanted to express to customers and contacts just how dedicated to customer service we are. This is when Service Addiction was born.
Everything that we do is focused around our commitment to providing the very best service to our clients. Service Addiction is at the centre of everything we provide, whether you’re small company or large corporate. The staff at Mirus feel very strongly about keeping up the standard of customer service and IT support, it’s refreshing to be part of such a dedicated team where everyone goes above and beyond the call of duty to help our customers.
So please feel free to take this opportunity to thank your IT team for the support they provide for you. Look out for the “I Love IT Support” logo in our emails too.
Also if there is a special “service desk hero” that you feel frequently goes above and beyond to get the job done, please mention them in the form.
To vote, please visit here:
Here is just some of the Service Desk Team showing off their T-Shirts!: