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Do You Have the Right Email Solution in Place?

Hosted Exchange: Getting the best of on-premise and cloud deployment

business, communication and internet concept - businesswoman hol

Communication is an integral component of any business's daily business operations, and in most offices, email and other messaging platforms are the main mode of this communication between staff and to customers and clients. But with so many different systems out there, finding the perfect communication system is a bit of a challenge for anyone who wants their business to run smoothly.

When it comes to email, a bit of research shows that there are numerous systems you can choose from. These days, the vast majority of businesses tend to select either a cloud or an on-premise deployment. So it isn't surprising that the most commonly asked question by many business owners is which of these is better?

Private cloud versus on-premise deployment

From a functionality standpoint, these two solutions are not really that different - they both offer the same service and many of the same functions and features businesses depend on. The main thing that separates them is that on-premise deployments run inside the company’s data centre on hardware provided by the company itself. The company has complete control over the service and usually require a dedicated staff to manage the solution.

Cloud services, on the other hand, are usually hosted off-site by a cloud provider and delivered over an Internet connection. Many cloud providers also manage the solutions themselves, which makes cloud-based email solutions ideal for businesses without the need or financial resources for a full-time IT professional.

In fact, an increasing number of organisations are moving nearly all of their business technology to the cloud. However, some companies find that a full cloud-based solution isn’t ideal for their business, especially those who operate in regulated industries. To many, the best solution is one that combines both on-premise and cloud aspects into one solution. The most popular, and best known being Hosted Exchange.

Then came Hosted Exchange.

Hosted Exchange is a service currently offered by over a hundred providers of Hosted Exchange services across the world today. While Microsoft is best known solution, Mirus also offers an equally reliable Hosted Exchange solution for your business.

The Hosted Exchange provider has servers on which they offer space on for companies wishing to integrate this type of email solution. The provider is responsible for maintaining the servers and ensuring that they are always available to users. They will often also take care of installing the solution on their own server. The user, in most cases the business, is then responsible for managing the email solution, in the same way that they would manage an on-premise one.

So Hosted Exchange, or managing exchange in the cloud, is like having the best of both worlds. You get to manage your own solution, but don't have to invest in the hardware needed to host and maintain it.

While there are a wide number of email solutions available, Hosted Exchange has some excellent benefits that small to medium sized companies can benefit from. Here are three of the more common:

  • 1. Lower costs

For years the common belief among many business owners was that on-premises email solutions are cheaper to implement and manage. However, a recent Osterman Research study revealed that a company may be able to cut costs by 50 percent if they implement a Hosted Exchange solution.

How is this possible? One reason is that unforeseen events like natural disasters or power outages often result in additional, unforeseen and unbudgeted expenditures for the company. Many on-premise solutions don't take this into account and it can be tough to actually implement backup systems.


A more tangible way Hosted Exchange helps reduce costs is through cheaper overheads. With this solution, your IT department does not have to focus on taking care of installing and managing the hardware that supports the solution. This can be a great way to shave a few pounds from your overall IT budget.

  • 2. Provides guaranteed business continuity

Disasters such as floods, storms and power outages can strike any business including Hosted Exchange providers. The thing is, the best providers all have a guarantee ensuring that customers’ email is backed up and available at all times, regardless of interruptions. In other words, Hosted Exchange providers can normally ensure that your email systems will be accessible at all times. This is something no on-premise solution can guarantee.

In addition, Hosted Exchange, with the benefits of both cloud and on-premise solutions, allows your company to retain some of their infrastructure in-house. This is perfect for bigger companies that both have main headquarters and a remote office where there is no dedicated IT staff. Additionally, a company using Hosted Exchange can provide less feature-rich or complex email systems to employees whose needs are not as complicated as the others.

  • 3. Various end user benefits

The great thing about Hosted Exchange is that it not only benefits your company and IT team, but also the end users - the email users themselves. Accessibility-wise, a Hosted Exchange email solution can be accessed via Microsoft Outlook on either Windows or a Mac and through all types of Internet-capable gadgets including mobile devices.

Hosted Exchange also supports synchronisation across different devices. Meaning that you don't not have to wait for minutes or hours to have the messages synced between platforms.
With Hosted Exchange you don't even have to join the ongoing debate about whether on-premise or the cloud is better for email. If you are looking to learn more about Hosted Exchange, visit our site to learn more or call us today to talk about the options we offer, and how we can help your business leverage all Hosted Exchange has to offer.

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