Paul Tomlinson was invited by Kaseya and Microscope to come and speak to 100 industry peers at an event in London. Paul shared his experiences within the IT industry and talked about how he built Mirus IT Solutions and how Mirus use the latest technology to deliver the very best in IT Support.
The talks focus on Mirus' proactive approach to support, including ways in which they handle some of the day to day technical issues with the latest support technology. Paul also talks about Service Addiction and how Mirus are constantly trying to improve the service they offer to their customers. Mirus employees are also mentioned in Paul’s talk, he explains how having the best support staff has been vital to the stable growth of Mirus and how it results in excellent feedback from their customers.
As the company has grown through one of the worst recessions in history, it's been vital for Mirus to maintain a solid and stable structure and continue to provide proactive IT support to customers at a very competitive rate. Paul goes on to talk about how the monthly fixed cost support agreements work very well for customers, allowing them to plan budgets for IT and create a predictable and solid IT strategy. Mirus customers are safe in the knowledge that as they expand they have the partnership of industry leading support staff and highly experienced consultants to help them make the right choices.
To find out more about how your business could benefit from the 1st class service that Mirus offer, please contact a member of our sales team and they can help you explore the Mirus way of doing things. You can contact them on: 01908 268730 or [email protected].
The event was filmed and the video can be seen here: (in 2 parts)