Swiss-based Kaseya, a leading global provider of IT Systems Management software, has appointed partners and customers with market leading expertise to advise on future strategy.
Comprised of key Kaseya customers and partners worldwide who have demonstrated expertise in their fields, the councils will act in an advisory capacity to Kaseya, offering insight on the state of the market and perspectives on the development of Kaseya’s solutions.
The Customer Advisory Council currently consists of 30 managed service customers from The Americas, Europe, South Africa, Australia, New Zealand and Asia-Pacific. These members have been chosen after a rigorous selection process whereby partners are assessed for their expertise, knowledge and understanding of Kaseya’s market, their ability to acquire new customers, as well as their technical skill in delivering a product/service like Kaseya.
On the launch, Paul Tomlinson of Mirus It Solutions commented; “Kaseya’s technology enables Mirus to maintain excellent levels of service quality and provides critical insights for proactive solutions for our customers, and is therefore fundamental to our overall business strategy. The partner community can open up new discussions based on our knowledge of what our customers need and facilitates the knowledge transfer back to new product development teams. Mirus has been Kaseya partners for the last four years, and I believe that the council will be a very positive drive towards ultimately delivering greater value to our customers.”