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Moving Smoothly from Skype to Teams

Moving Smoothly from Skype to Teams

With everyone’s favourite corporate chat and video conferencing app soon to bite the dust, how easy will it be for Skype users to move to the next generation of software?

Having resigned Windows 7 to the archives of history earlier this year, Skype is next on Microsoft’s chopping block as the tech giant concentrates on its successor, Microsoft Teams.

With a retirement date set for July 31, 2021, Skype for Business Online’s days are quite literally numbered. Yet for those of us used to the legacy app, this forced transition may be less than welcome; Skype was popular – pervasive, in fact – so why would users give up on an app they’ve got over a decade of experience with?

Quite simply, Teams was designed from the ground up to be a tool for the modern workplace – not just a comms app. Provided as standard with Office 365, it’s an app you and your teammates can revolve around as you tackle your workplace projects. It supports all Office 365 software as you edit and collaborate in tandem, while your files, conversations and resources are all saved indefinitely - ready and waiting the next time you log into the app.

Still, if all you need Teams for is chatting, conferencing and sharing video calls, there’s nothing to stop you from keeping things as simple as they always were.

Coexistence Modes

If your business is entirely reliant on Skype, the move to Teams can feel like a colossal undertaking. That’s where the Coexistence Modes come in.

Whether you’re moving people to the Teams environment one user at a time, planning a company-wide migration, or want to retain some users’ access to Skype, Teams’ ‘Coexistence’ options ensure there’s no companywide communication breakdowns.

These modes include:

Islands Mode

Microsoft recommends this as an organisation’s starting point, and sees organisations using both Teams and Skype for Business simultaneously. While it sounds much like having one’s cake and eating it, the apps aren’t interoperable with one another, so all actions within either app stay within that app.

Skype for Business with Teams Collaboration

Here, organisations continue to use Skype for Business for their calls and chats, but can still jump into the Teams client to make use of its added collaborative functions. Like Islands mode, none of the features overlap here; one client handles calls and chats, the other handles your Teams channels. This is recommended for organisations that want stricter admin control and is a good way to start introducing the newer capabilities of Teams.

Teams Only

The final stage of your migration. All calls and chats land within Teams regardless of where they originated from. Meetings, scheduling, chat and more are now managed within Teams. Even so, any calls to the user that are made from a Skype for Business account can still be answered – they’ll just take place in the user’s Teams environment.

With over 13million daily users, Teams is fast becoming a standard app for business comms, overtaking many of its nearest competitors and making it the chat platform of choice for future internal or B2B conversations.

Using Teams is easy, but moving your workforce to a whole new system often isn’t. If you’re struggling to make the transition, why not get in touch with Mirus IT? Our multi award-winning IT solutions ensure your systems are set for success. Call today and ask us about a free IT Health Check.


If you’re yet to familiarise yourself with Teams, there’s plenty more to discover in our eBook, The Ease and Efficiency of Microsoft Teams

It details the full extent of Teams’ collaborative, cloud-empowered capabilities.

Download your copy simply by clicking here.

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