Mirus are proud to announce that we have achieved ISO 9001 certification. This latest achievement reflects our continued drive to delivering the very best proactive IT support and customer care.
Mirus started their journey towards meeting the requirements of ISO 9001:2008, Quality Management System, with a view to certification in October 2010. Our aim was to document, control and measure the business processes to help us to better satisfy the requirements and expectations of our customers and to continually improve the way Mirus operates.
Integration of a fully operational quality management system at Mirus allows us to improve and develop the products and services we offer and enhance the customer experience. We strive to deliver the right product and services on time, the first time, every time and our quality management system monitors and controls the processes to help us achieve this.
We engaged with BSI as our accreditation body and following a gap analysis and a 2 stage assessment process, we are delighted to announce we have been successful in gaining ISO 9001:2008 certification.