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HP Important Safety Announcement 18th January 2018

HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Programme.

HP has today announced a worldwide voluntary recall and replacement programme for certain notebook computer and mobile workstation batteries.

These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it's extremely important to check whether your battery is affected.

Batteries affected by this programme were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017. They were also sold as accessories or provided as replacements through HP or an authorized HP Service Provider.

Note: Not all batteries in all HP ProBook 64x and 65x, HP x360 310 G2, HP ENVY, HP Pavilion x360, HP 11 notebooks and HP Zbook mobile workstations are affected by this recall.

The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. Validation using the utility generally takes less than 30 seconds.

You can find more information from HP here, including information about the Battery Validation Utility here including a list of Notebook Product Names for batteries that may be affected.

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