If your IT is “bad”, the cost to your finances and your reputation is likely to be significant. Are you unsure whether your business IT is below standard? Check out the questions below. Although they’re by no means exhaustive, they should indicate which category your business falls into.
- Do you have outdated technology that hinders your workforce?
- Are there sluggish or unreliable systems that impact the experience of your customers and suppliers?
- Is your network lacking security and at risk from cyberattack?
- Is there a lack of a disaster recovery plan, or a failure to test and update it regularly?
If you answer “yes” to any of these questions, it’s likely that your organisation suffers from bad IT. And that means either that your business isn’t working productively, or that it’s at risk.
What will it cost your business?
Do you think that you’re saving money by not investing in your IT systems and security? While the right systems and infrastructure aren’t always cheap, the alternative looks a lot worse.
- According to 98% of businesses, just one hour of downtime costs around £75,000.
- The costs go up the longer your systems are down, so your business continuity and disaster recovery solutions come into play too.
- What’s more, if you’re known for IT failures, your reputation with suppliers and customers will start to slip.
Think about it like this. If a customer – or potential customer – is unable to complete a transaction with you due to IT failures, they’re likely to go elsewhere. And they probably won’t be quiet about it either.
What does good IT look like?
We don’t want to be all doom and gloom, so we thought we’d give you a few pointers of what properly functioning IT looks like. This is what you should be aiming for:
- Reliable systems that are constantly running, meaning happy customers and a productive workforce.
- Strong security measures and business continuity solutions, protecting against viruses and cyberattacks.
- You’re not thinking about your technology or worrying about data losses or failures, which means you’re able to focus on turnover.
To achieve this ideal, businesses of all sizes are increasingly outsourcing their IT to Managed Service providers. From strategic planning to maintenance, the right provider will handle every aspect of your IT, leaving you free to focus on what you do best.