<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=156961&amp;fmt=gif">

Mirus IT Solutions News

Home Working: the Perfect Time for Learning and Upskilling

Home Working: the Perfect Time for Learning and Upskilling

By now, many of us have been working from home long enough to settle into something of a rhythm. Yet while some of us adapt well to that structure, others might feel themselves stagnating without those workplace benefits.
Perfect Timing! Microsoft Introduces New Quality of Life Updates for Teams

Perfect Timing! Microsoft Introduces New Quality of Life Updates for Teams

Microsoft has seen a staggering (if unsurprising) rise in Teams users during the worldwide lockdown – as well as stiff competition from the likes of Zoom. Their new and upcoming updates, then, are a welcome approach to making Teams easier, more ...
In The Modern Workplace, Connectivity is Everything

In The Modern Workplace, Connectivity is Everything

So much of our business is conducted and delivered from outside our working premises. Our business data resides on cloud-enabled storage; our calls are conducted via managed, online exchanges; our meetings take place in virtual conference rooms.
Mirus are Finalists in the ‘Best Company to Work For’ Category at the CRN Sales and Marketing Awards 2020!

Mirus are Finalists in the ‘Best Company to Work For’ Category at the CRN Sales and Marketing Awards 2020!

We’re delighted to be finalists in the CRN Sales and Marketing Awards 2020 in the ‘Best Company to Work For (Sub 100m Turnover)’ category! Fresh from winning CRN’s Reseller of the Year Award in November, it's fantastic to be recognised once again by ...
Working Remotely? Here’s How to Keep Devices Safe and Secure

Working Remotely? Here’s How to Keep Devices Safe and Secure

Your devices might be under lock and key while you’re working from home, but that doesn’t mean their connections are. Here’s why remote working needs strong protective solutions – and how to implement those protections effectively.
April 2020’s Monthly Roundup

April 2020’s Monthly Roundup

Despite being stuck at home all April, the MTeam still found their own ways to make the most of the national lockdown.  From enjoying the weekly quiz to running the London Marathon from our own front gardens, April proved you just can’t keep a good ...
Zoom or Microsoft Teams – Which is Right for Your Business?

Zoom or Microsoft Teams – Which is Right for Your Business?

With Covid 19 and social distancing affecting the way we work, users need a quick, easy and efficient way to stay in touch with colleagues. We compare two of the most popular business communication apps and ask: which is best for talking, ...
Outgrowing your ERP? Let Dynamics 365 Bring Your Business Together

Outgrowing your ERP? Let Dynamics 365 Bring Your Business Together

You’ve likely heard of Dynamics 365, Microsoft’s powerful family of software designed around CRM, ERP and other integral business systems. This broad and diverse range of software covers a wealth of specialties, industries and departments; let’s ...
Marketing, Managing & Mobility: How VoIP Supports Your Company Strategy

Marketing, Managing & Mobility: How VoIP Supports Your Company Strategy

For many of us, our VoIP solution is already working – saving money, supporting remote working and providing superior call quality But strategic use of your VoIP could make it more than just a convenience – it could form an essential part of your ...
How Remote Working Can Help Better Your Business

How Remote Working Can Help Better Your Business

Should the prospect of working from home go from luxury to necessity, both you and your workers want a solution that keeps everything consistent; workflows, communications, even your social interactions. That way, there’s no distractions or ...
March 2020’s Monthly Roundup

March 2020’s Monthly Roundup

So… it’s been quite the month, hasn’t it? Businesses nationwide are now splitting up and working from home – and the MTeam are no different.
Phishing in the Dark: Why Your Data is Stolen and Sold

Phishing in the Dark: Why Your Data is Stolen and Sold

For something we can’t hold, can’t watch in action and rarely even see ourselves, we certainly place a lot of importance on our personal data. Yet the value of yours and your business’ can’t be overstated – not least with so many cyber criminals ...
7 Ways Managed Services Could Save Your Business Money

7 Ways Managed Services Could Save Your Business Money

Like any major investment, you want your new IT solution to be cost-effective. Yet if you’re entrusting yours to an MSP, those savings might not be immediately obvious.   How does investing in Managed Services help a business make long-term savings?
International Women’s Day Katie Barrington

International Women’s Day Katie Barrington

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Katie Barrington, Client Manager. Katie's part of the Mirus Sales and Marketing Team, based from the main Milton Keynes ...
Guest Spot: James Mildren - True Cost of Ageing Tech

Guest Spot: James Mildren - True Cost of Ageing Tech

No business is the same, but that doesn’t stop some of them repeating common technical mistakes which could seriously compromise their company. In his first guest spot in the Mirus blog, we asked our Pre-Sales Solution Engineer James Mildren to ...
International Women’s Day Imogen Carpenter

International Women’s Day Imogen Carpenter

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Imogen Carpenter, Procurement Specialist. Imogen's part of the Mirus Pocurement Team, based from the main Milton Keynes ...
International Women’s Day Mandy Wilkinson

International Women’s Day Mandy Wilkinson

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Mandy Wikinson, Compliance Manager. Mandy's part of the Mirus Business Support Team, based from the main Milton Keynes ...
International Women’s Day Sarah Mott

International Women’s Day Sarah Mott

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Sarah Mott, Telephony Accountant. Sarah is part of the Accounts, Print and Telephony Teams, based from the main Milton ...
Moving Smoothly from Skype to Teams

Moving Smoothly from Skype to Teams

With everyone’s favourite corporate chat and video conferencing app soon to bite the dust, how easy will it be for Skype users to move to the next generation of software? Having resigned Windows 7 to the archives of history earlier this year, Skype ...
International Women’s Day Catalina Costas

International Women’s Day Catalina Costas

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Catalina Costas, Field Service Engineer. Catalina's part of the Mirus Service Team, based from the main Milton Keynes ...
COVID-19: A Business Continuity Update from Mirus

COVID-19: A Business Continuity Update from Mirus

Following the Covid-19 pandemic, Mirus has committed itself to a sensible and strategic response for full business continuity.
International Women’s Day Becky Hawkes

International Women’s Day Becky Hawkes

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Becky Hawkes, Procurement Manager. Becky's part of the Mirus Sales & Marketing Team, based from the main Milton Keynes ...
International Women’s Day Sabrina Di Cienzo

International Women’s Day Sabrina Di Cienzo

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Sabrina Di Cienzo, Project Manager. Sabrina's part of the Mirus Professional Services Team, based from the main Milton ...
International Women’s Day Ashanti Dawkins

International Women’s Day Ashanti Dawkins

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Ashanti Dawkins, Service Operations Apprentice. Ashanti's part of the Mirus Service Operations Team, based from the main ...
International Women’s Day Ronni Murray

International Women’s Day Ronni Murray

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Ronni Murray, Marketing Assistant Apprentice. Ronni's part of the Mirus Marketing Team, based from the main Milton ...
5 Top Time-Saving Tips for Managed Print

5 Top Time-Saving Tips for Managed Print

In this digital, wireless age, the modern business has a tireless need for speed. We’re all looking for the quickest and most effective route to sales and success. Yet we’re also looking to make savings of both time and money on our everyday ...
International Women’s Day Karla Viccars

International Women’s Day Karla Viccars

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring our Technical Team Leader, Karla Viccars. Karla's part of the Mirus Service Desk Team, working alongside Simon, Alex and ...
Guest Blog: Dr. Laura Marulanda-Carter PhD You don’t WannaCry anymore!

Guest Blog: Dr. Laura Marulanda-Carter PhD You don’t WannaCry anymore!

We’re proud to once again welcome our regular guest contributor, Dr. Laura Marulanda-Carter, to the Mirus blog! In this latest entry, Dr Marulanda-Carter asks; why do ransomware attacks continue to topple major businesses?  With our legs stretched ...
International Women’s Day Lauren Quinn

International Women’s Day Lauren Quinn

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Lauren Quinn, Service Desk Technician. Lauren's part of the Mirus Service Desk Team, based from the main Milton Keynes ...
International Women’s Day Pippa Loveridge

International Women’s Day Pippa Loveridge

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Pippa Loveridge, Head of Marketing. Pippa's part of the Mirus Sales & Marketing Team, based from the main Milton Keynes ...
International Women’s Day Christine Anley

International Women’s Day Christine Anley

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus, today we're featuring Christine Anley, Sales Ledger Co-ordinator. Christine is the second to be featured in this series and she's part of the ...
International Women’s Day, Laura James Client Manager

International Women’s Day, Laura James Client Manager

For International Women's Day, we're posting a series of blogs featuring some of the women in IT at Mirus. Today we're featuring Laura James, Client Manager. Laura is our first #MTeam member to be featured and she's part of the Mirus Sales Team, ...
Still Can't Decide Between In-House and Managed IT?

Still Can't Decide Between In-House and Managed IT?

If you want something done properly, you should do it yourself, right?    Unfortunately, when it comes to your business IT, the decision isn’t so clear-cut. On one hand, you might decide that an in-house solution keeps your costs compliant, your ...
February 2020’s Monthly Roundup

February 2020’s Monthly Roundup

Where January can often feel like the longest month of any year, February came and went in a flash for the ever-efficient MTeam. Yet Mirus can jam-pack even the shortest of months, filling February with another industry award win, a Battle of the ...
This International Women’s Day, We Celebrate the Ladies of Mirus IT

This International Women’s Day, We Celebrate the Ladies of Mirus IT

The UK tech industry is suffering a gender gap. Despite the industry’s evolution few new roles and positions are becoming occupied by women. With only one in six specialists being female, Mirus is celebrating International Women’s Day (#IWD2020) ...
What is SharePoint – and Why Does Your Business Need It?

What is SharePoint – and Why Does Your Business Need It?

Ah, SharePoint. Easily one of the most complex products in Microsoft’s Office 365, the often-asked question, “What is SharePoint for?”, has one of about a half-dozen answers depending on who you talk to.  Yet unlike any other offering in the Office ...
Mirus Crowned the 2020 SME MK & Buckinghamshire Business of The Year!

Mirus Crowned the 2020 SME MK & Buckinghamshire Business of The Year!

We’re absolutely delighted to have won the SME MK & Buckinghamshire Business Award for Business of The Year 2020!
How Much Further Can You Take Your Managed Print?

How Much Further Can You Take Your Managed Print?

Well, the stats are in and it seems that the benefits of a Managed Print setup are no mystery to business owners worldwide. According to a report from Quocirca, 79% of businesses worldwide foresee extra spending on their Managed Print setup – some ...
Make the Most of Office 365: Use Teams

Make the Most of Office 365: Use Teams

If you’re familiar with Office 365, you’ll know that it’s a diverse suite of software with endless potential for expansion. Yet you might not yet be making the most of one of its later releases; Microsoft Teams. While most people know Microsoft ...
Your Teams Don’t Just Need Training – They Want It

Your Teams Don’t Just Need Training – They Want It

What motivates an employee? Knowing that they can accomplish their role perfectly, or realising that no matter what they do, they can always do it better? 
Share the Love with the Mirus Referral Programme

Share the Love with the Mirus Referral Programme

What better way to share the love this Valentine’s Day than with those three magic words: “Mirus Managed Services”?  If you’re an existing Mirus client that introduces another business to our award-winning managed services, you’ll be showered with a ...
Sofa Time: on Tour – Datto End User Devices and Continuity

Sofa Time: on Tour – Datto End User Devices and Continuity

Laptops, mobiles, and many other personal devices are often the endpoint for any crucial business files.  Yet while any physical device is susceptible to hacking or accidental damage, our personal devices can also be misplaced, lost or stolen – ...
What’s 2020 Got In Store for the MTeam? - January’s Monthly Roundup

What’s 2020 Got In Store for the MTeam? - January’s Monthly Roundup

With the excitement (and expense!) of Christmas behind us, the MTeam were expecting fewer frivolities for our first month of 2020; yet as Mirus and its clients returned from the holiday period, the MTeam still found plenty to sink its teeth into – ...
Top Tips for Safer Internet Day 2020

Top Tips for Safer Internet Day 2020

The 11th February sees the return of the Safer Internet Centre’s ‘Safer Internet Day’, an initiative encouraging youngsters to practice safer internet use and protect them from cyberbullying, social media abuse and threats to their security.   As ...
Utilising Customer Feedback to Drive Success

Utilising Customer Feedback to Drive Success

If there’s one thing we at Mirus know as members of the service industry, it’s this: you’re only as good as your clients say you are. However many industry awards we’ve won, we owe them all to the feedback we receive from our customers – and the way ...
National Apprenticeships Week 2020: Success Stories from Mirus Apprentices

National Apprenticeships Week 2020: Success Stories from Mirus Apprentices

It’s National Apprenticeships Week, and once again Mirus is supporting the nation’s learners and earners on their career journeys. Knowing the benefits that apprenticeships bring to both students and businesses, we’re delighted that this year’s ...
Sceptical about SaaS?

Sceptical about SaaS?

Less than 10 years ago, if you told the public they’d be paying monthly for the privilege of a word processor, you’d likely have been laughed out of the industry.  After all, how many of us grew up in a world where Microsoft Office was always ...
4 Signs You Might Need a Managed Service Provider

4 Signs You Might Need a Managed Service Provider

Between ensuring your business security is watertight, your print is secure, your IT applications are working in tandem and your company telephony is constantly connected – wherever your workers are – there’s plenty of plates to keep spinning for ...
Cyber Security Spending: How Much is Too Much?

Cyber Security Spending: How Much is Too Much?

Good news: cyber security spending is on the up. While that might not sound like great news to the average business owner – who could probably do with saving more on their defences than spending – it demonstrates that businesses worldwide are taking ...
With Remote Working, Your Snow Days Needn’t Be ‘No-Show’ Days

With Remote Working, Your Snow Days Needn’t Be ‘No-Show’ Days

If there’s one thing we at Mirus are familiar with, it’s the troves of absent employees, left stranded at home during Britain’s snowiest seasons.  With so many people reliant on roads and public transport to make it to the office on time, the snow ...
Managed Print and The Importance of Two Factor Authentication

Managed Print and The Importance of Two Factor Authentication

Allow us, once again, to get rhetorical. Let’s say a senior Vice President has carelessly left the details of his salary on an uncollected print-out, visible in the office printer’s paper tray, for all to see. If an employee spots these unattended ...
Windows 7 and Server 2008 Reach End of Life this Month – Have You Upgraded?

Windows 7 and Server 2008 Reach End of Life this Month – Have You Upgraded?

Christmas is but a distant memory and the New Year hangover has been thoroughly slept off – but there’s still one more date to prepare for as we navigate 2020’s inaugural month of January.
An Awesome Christmas and New Year for the MTeam!

An Awesome Christmas and New Year for the MTeam!

Wow. If ever there was a year to go by in the blink of an eye, 2019 would be a prime contender.  Still, time flies when you pack a year with as much excitement as we in the MTeam have, and even those chilled December vibes didn’t stop us from ending ...
Sofa Time: On Tour - The Importance of Backing up SaaS Data

Sofa Time: On Tour - The Importance of Backing up SaaS Data

Sofa Time is back, this time on-tour at the Datto Offices and with a special guest: Chris With, Strategic Account Manager! It’s perhaps hard to believe – and disappointing to hear – but Microsoft takes no responsibility for the loss of your Office ...
New Year, New Role? Join an Award-Winning MSP this New Year

New Year, New Role? Join an Award-Winning MSP this New Year

With the dawn of a new decade upon us, why not kick off the New Year with the next major stage of your IT career? As you may have seen in our recent blog, Mirus is one of the UK’s top 10 Managed Service Providers, winning industry awards and ...
2019 Was a Landmark Year for Mirus IT

2019 Was a Landmark Year for Mirus IT

It’s safe to say that 2019 has been an eventful year for the MTeam, filled to the brim with charity events, award wins, some major business changes and some fantastic opportunities. The year’s been simply a blast for us at Mirus. So what did we get ...
Mirus Winners at Institute of Directors Top 50 Managed Services Providers Awards 2019

Mirus Winners at Institute of Directors Top 50 Managed Services Providers Awards 2019

After walking away from November’s CRN Awards as the SMB Reseller of the Year, we asked if we could possibly squeeze another industry accolade in before the end of the year… and it appears we could! We’re delighted to be featured in the Institute of ...
Every Free Mirus Download of 2019 - You're Welcome!

Every Free Mirus Download of 2019 - You're Welcome!

Over 2019, the Mirus blog has covered a wealth of industries, products and services, with a bundle of free downloads to boot.  From eBooks to case studies and even business paperwork templates, here’s every free download we created and shared ...
Mirus Are Finalists in the Milton Keynes Business Achievement Awards!

Mirus Are Finalists in the Milton Keynes Business Achievement Awards!

Well, this is starting to get a little overwhelming! In the last couple of months before 2020, we’ve asked ourselves repeatedly if we could possibly be the finalists or winners of any more industry awards – fully expecting that we couldn’t squeeze ...
The Worst Malware of 2019

The Worst Malware of 2019

Forgive us if it seems a little untimely to dwell on the menace of Malware. After all, ‘tis the season of goodwill, and anything less than unconditional merriment just seems a little… misplaced.  Yet we’ve made it through another year despite these ...
Sofa Time: Small Businesses Mean Big Money for Cyber Criminals

Sofa Time: Small Businesses Mean Big Money for Cyber Criminals

Sofa Time returns, and so too does our guest speaker Adon Blackwood, Sales Engineer at Mimecast! In this second video featuring Adon, and Sofa Time regular Dan Sharp, the two tackle a common misconception among smaller to medium sized businesses: ...
Is Print Compromising Your Company Security?

Is Print Compromising Your Company Security?

Anyone who’s been using a print device since the 90s will tell you – printers weren’t always as diverse as they are today. Once little more than a feeder, blasting pages with ink as they slowly juddered through its motorised rollers, our print ...
2019: November’s Monthly Mirus Roundup

2019: November’s Monthly Mirus Roundup

Sandwiched between Hallowe’en and Christmas is the relatively unassuming month of November – a typically wet and chilly month saved by the extravagance of our nation’s yearly bonfire night. And while there were no sparklers or colourful explosions ...
Your New Year Cyber Security Resolutions 2020

Your New Year Cyber Security Resolutions 2020

Well, it’s 2020, and it’s safe to assume that we’ll all be drinking less, hitting the gym, calling our parents more often and finishing that book we’ve been threatening to write. Yep, those New Year resolutions are back in force (for now, anyway) ...
Fixing the UK's Productivity Problem

Fixing the UK's Productivity Problem

When it comes to our productivity statistics, Great Britain’s a little less ‘Great’ and a little more ‘Middling’. Since the 2008 Financial Crisis, the UK has suffered from a productivity gap that places it firmly in the bottom of the G7 list of ...
Could Mirus be Milton Keynes’ Business of the Year?

Could Mirus be Milton Keynes’ Business of the Year?

We’re delighted to announce that Mirus is in the running for the SME MK and Buckinghamshire Business Awards – and it’s the big one. We’re finalists for the ‘Business of the Year’ award, going up against 5 other hopefuls from a range of industries! ...
Perfecting Your Business Telephony with Gamma Horizon

Perfecting Your Business Telephony with Gamma Horizon

As we’ve mentioned a couple of times in our blog, moving over to a VoIP telephony system is essential with landline solutions soon to be discontinued. Yet with so many VoIP providers to choose from, how can businesses be sure they’re making the move ...
For the Finance Sector, the Smart Money is in Technology

For the Finance Sector, the Smart Money is in Technology

In a recent survey by PricewaterhouseCoopers (pwc), 70% of financial service leaders cited the speed of technological changes as one of their major concerns. The consensus is that modern technology is being adopted far quicker, far more often.  ...
The 2020 CRN A-List Has Been Revealed

The 2020 CRN A-List Has Been Revealed

The CRN has once again revealed their yearly A-List, giving insight into some of the channel’s most prolific and recognisable members.
The MTeam Reflects on Surviving the CEO Sleepout

The MTeam Reflects on Surviving the CEO Sleepout

Last Thursday, 7 senior managers from the MTeam donned their sleeping bags and warmest coats as they prepared for the Milton Keynes CEO Sleepout – spending a night on the cold concrete to raise funds and awareness for the city’s homeless ...
Skype For Business is Entering End of Life – Have You Made the Transition to Teams Yet?

Skype For Business is Entering End of Life – Have You Made the Transition to Teams Yet?

Not all of us are keen on change - some of us, in fact, are staunch traditionalists. Starburst will always be Opal Fruits. Snickers will always be Marathon. And VoIP chats among employees will always be done in Skype for Business. Microsoft have ...
Mirus Scoops CRN’s ‘SMB Reseller of the Year’ Award!

Mirus Scoops CRN’s ‘SMB Reseller of the Year’ Award!

Last night, the MTeam enjoyed an extravagant evening at the CRN Channel Partners Awards in London’s Battersea Park. The ceremony, celebrating the nation’s finest technology & managed service enterprises, brings together the industry’s best to ...
Where Does Print Fit into Your Company Strategy?

Where Does Print Fit into Your Company Strategy?

Even if you’re amongst the majority of UK businesses with a managed print solution, how well are you incorporating yours into your company’s IT strategy? This time last year, a Quocirca survey revealed that under 1 quarter of businesses believed ...
Sofa Time: Exploring the Cyber Threat Landscape with Mimecast

Sofa Time: Exploring the Cyber Threat Landscape with Mimecast

Sofa Time is back, this time with a special guest from our partners at Mimecast! Adon Blackwood, Sales Engineer at Mimecast, joins Sofa Time regular Dan Sharp for the first of two videos exploring the cyber threat landscape. 
What Workers Want from a Modern Workplace

What Workers Want from a Modern Workplace

2020 will see the young upstarts of “Generation Z” take their first steps into the world of employment. Belying their reputation with 'Generation X' – who are famously scrutinous of their younger counterparts - surveys suggest that the next wave of ...
Mirus Apprentices are Set for Success!

Mirus Apprentices are Set for Success!

It’s a proud and inspiring day for Mirus, and even more so for our apprentice IT experts Harry and Joe – both of whom successfully passed their apprenticeships with MK College! Field Service Technician Joe Humphries graduated in Advanced ...
Guest Blog: Are Human Resources Your Weakest Link in the Battle Against Cyber-Attacks?

Guest Blog: Are Human Resources Your Weakest Link in the Battle Against Cyber-Attacks?

Dr. Laura Marulanda-Carter PhD is the Head of Curriculum IoT at Milton Keynes College, a campaigner for women in technology and a monthly columnist for Information Age. In this, her third contribution to the Mirus IT blog, Laura explores a lack of ...
2019: October’s Monthly Mirus Roundup

2019: October’s Monthly Mirus Roundup

Ahh, October – month of crunchy leaves, carved pumpkins and early nightfalls. It was a moderately busy month for the MTeam, with award wins, yet more exams passed and a trio of new starters joining the team.   Let’s start with some celebrations for ...
This Domino’s Phishing Email is a Real Pizza Work

This Domino’s Phishing Email is a Real Pizza Work

At half 1 on a Thursday afternoon, having worked my way through a pile of documents, this humble Mirus employee felt a violent rumbling in their stomach.  I’d skipped an early lunch to get through a huge pile of outstanding work, and right about ...
Meet Chris Maybray – Taking Part in the Milton Keynes CEO Sleepout

Meet Chris Maybray – Taking Part in the Milton Keynes CEO Sleepout

The Milton Keynes CEO Sleepout begins on November 7th, and various members of the Mirus MTeam will be taking part in the charitable cause.  Most of us spend our nights in the safety and comfort of our own homes and beds - but for the nation's ...
This Year’s Hallowe’en Festivities have been a Scream for the MTeam

This Year’s Hallowe’en Festivities have been a Scream for the MTeam

It’s Hallowe’en, and once again there’s enough excitement going on at the MTeam offices to raise the dead! Never ones to shy away from a celebration (or an excuse to get dressed up!), the MTeam truly got into the spirit (ha!) of Hallowe’en this ...
Protect Your Print with Bitdefender – Now Available from Mirus Managed Print

Protect Your Print with Bitdefender – Now Available from Mirus Managed Print

Our print security offerings have once again improved, thanks to the arrival of Bitdefender – now optimised for the latest Develop multifunction print devices. It’s compatible with Develop’s A3 ineo+ devices; the 250i, 300i and 360i, as well as its ...
The Death of Windows 7 is a Real Horror Story

The Death of Windows 7 is a Real Horror Story

We at Mirus aren’t in the business of scaremongering, but with the Halloween season now upon us, it only seems right to share this true, cautionary tale - lest your IT turn into a horror story.
Should You Pay for an IT Health Check?

Should You Pay for an IT Health Check?

Should you pay for an IT Health Check? To answer this question, one need look no further than the wisdom of Ian Betteridge, a respected British technology journalist. While Ian has never offered an opinion on the price of an IT Health Check – at ...
Can Your Business Afford to be Without Cyber Essentials?

Can Your Business Afford to be Without Cyber Essentials?

Cyber Essentials is a voluntary, government-backed accreditation scheme that recognises businesses and organisations with stringent cyber security provisions. It’s essential for any organisation bidding for central government or MOD contracts, but ...
The MTeam Takes on the Swanbourne Endeavour

The MTeam Takes on the Swanbourne Endeavour

Members of the MTeam had anything but the typical lazy Sunday this last week, with 12 of our most active members tackling the Swanbourne Endeavour; a mud-soaked, 5km run beginning and ending in Swanbourne House School and sees runners tackling ...
The Tech Defining the Legal Sector’s Future

The Tech Defining the Legal Sector’s Future

The future of most, if not all industries, is dictated by its technology. For the legal sector, this means some large, if not revolutionary disruptions to regular processes - most of which might be unfamiliar, but all of which hint at some ...
Mirus Makes the First Ever European Partners 51 Award

Mirus Makes the First Ever European Partners 51 Award

It’s official! Following June’s spectacular revelation that Mirus were the UK’s 6th best MSP, we’re now officially recognised as the 13th best MSP in Europe!
Beware the Rising Threat of Ryuk

Beware the Rising Threat of Ryuk

If only you could set a trap for Ransomware as easily as you could set your watch to it. Sure enough, another week has gone by and another particularly nasty example is set to steal the cyber threat spotlight. This week, more and more businesses are ...
Future-Proofing Your Business IT Needn’t Feel Like Science Fiction

Future-Proofing Your Business IT Needn’t Feel Like Science Fiction

As a child and still to this day, I had a misty-eyed fascination with the art of Retrofuturism. First popularised in the 1940s, and further again in the dawn of the great American Space Race, it was an artistic movement that imagined a future of ...
Meet Pippa Loveridge – Another MTeam Member Taking Part in the CEO Sleepout

Meet Pippa Loveridge – Another MTeam Member Taking Part in the CEO Sleepout

Pippa Loveridge is the latest MTeam member to join the CEO Sleepout! Our own, Virtually Unflappable Head of Marketing brings the number of Mirus members braving the cold November night up to 7; all in our efforts to raise money for Milton Keynes’ ...
British Airways Proves there’s More to be Lost from a Data Breach than GDPR Fines

British Airways Proves there’s More to be Lost from a Data Breach than GDPR Fines

As if British Airways weren’t still reeling from this year’s GDPR fine –coming in at a heady £183.39 million – the airline has a whole new set of costs to consider; close to 500,000, in fact. High Court judge, Mr. Justice Warby, has granted a group ...
Small Businesses, Significant Costs: How Cyber Crime Hits SMEs Hardest

Small Businesses, Significant Costs: How Cyber Crime Hits SMEs Hardest

The bigger they are, the harder they fall? Not so for the UK’s smaller businesses, sadly. Research from business ISP Beaming concludes that smaller businesses are hit harder from the fallout of a cyber crime than their big-business counterparts.  ...
Big Phishing in a Small Pond: the UK’s Troubling Phishing Statistics

Big Phishing in a Small Pond: the UK’s Troubling Phishing Statistics

For all the AntiVirus solutions we invest in, for all the time spent setting up firewalls and endpoint security and for all the headlines about cyber-crime and staggering GDPR fines, businesses are still getting thwarted by simple misspelled emails. ...
You Don’t Outsource an MSP – You Employ Them

You Don’t Outsource an MSP – You Employ Them

Who wouldn’t be protective of their business? The months, money and management expended to realise those grand aspirations – how could you entrust all three to anyone else after everything you’ve invested? It’s a question – if not a barrier – set to ...
The Cyber Security Threats of the Legal Sector

The Cyber Security Threats of the Legal Sector

You'd imagine, perhaps logically, that committing a crime under the nose of legal professionals isn’t so much playing with fire as it is leaping face-first into the flames. Yet the logic of your average cyber criminal is far removed from our own, ...
Autumn’s Coming – September Monthly

Autumn’s Coming – September Monthly

Now that Summer is almost over – sorry to break it to you – the Autumn routine has crept back into our lives; our holidays are over, our kids are settled back into school, and conversations turn increasingly to Christmas.  And while leaves, like the ...
Meet Peter Hack – Another MTeam Member Taking Part in the CEO Sleepout

Meet Peter Hack – Another MTeam Member Taking Part in the CEO Sleepout

As you may have heard on our social media channels, the MTeam’s CEO, Senior Management Team, Head of Marketing and Senior BDM are all taking part in the Milton Keynes CEO Sleepout. This charitable cause is a nationwide event in which key company ...
What is “Service Addiction”?

What is “Service Addiction”?

In 2009 we introduced our Service Addiction programme, our approach to ensuring our customers receive a world-class experience every time they contact their Mirus Service team. Through the last 10 years our addiction to providing the best service ...
Cyber Essentials is Evolving - What does that Mean for Your Business Security?

Cyber Essentials is Evolving - What does that Mean for Your Business Security?

The UK Government continues in its mission to make the UK "one of the safest places to live and do business online", and at the forefront of this mission is the Cyber Essentials programme. This initiative provides businesses the opportunity to be ...
Why You Might Need a Managed Service Provider

Why You Might Need a Managed Service Provider

How do you perceive Business IT? An exciting opportunity to meet your business aspirations, or an expensive burden that distracts and disserves?  However you view your business IT – favourably, or otherwise – there’s every chance that a Managed ...
Office 365 - Flexible, Collaborative Solutions Driving Your Business Strategy

Office 365 - Flexible, Collaborative Solutions Driving Your Business Strategy

Office 365 is unanimously - through perhaps unofficially - recognised as the de-facto office software for businesses worldwide. The breadth of its software, not to mention its cross-compatibility, make it an easy sell for the busy, tech - dependent ...
Northampton Saints and the Value of Strategic Partnerships

Northampton Saints and the Value of Strategic Partnerships

This month, the Mirus blogs have taken a deliberately strategic bent, concentrating on the longevity, continuity and future-proofing of your business.  But if all three feel like too much to manage, there's one other crucial component to your ...
Cyber Attacks – How do they Happen and How do You Prevent Them?

Cyber Attacks – How do they Happen and How do You Prevent Them?

Cyber threats are like mosquitoes - your hear plenty of buzz about them, but swatting them away can sometimes feel a little futile. It’s understandable – after all, the more capable our devices become, the more of a goldmine they are for cyber ...
Managed Print: Saving the Earth, Time and Space

Managed Print: Saving the Earth, Time and Space

Few businesses would explore a new strategy without money being top of their agenda. Whether making more or spending less, a plan that fails to protect the bottom line might need a little extra time at the drawing board.  Yet there's more to be ...
Business Continuity in the Face of any Disaster

Business Continuity in the Face of any Disaster

"If you fail to plan, you plan to fail" - Benjamin Franklin When it comes to formulating a business plan, few MDs would willingly put "failure" into their strategy. Yet it's actually an integral component - albeit for different reasons than you're ...
Meet Tom Williams - Taking Part in the Milton Keynes CEO Sleepout

Meet Tom Williams - Taking Part in the Milton Keynes CEO Sleepout

The Milton Keynes CEO Sleepout begins on November 7th, with various members of the Mirus MTeam will be taking part in the charitable cause.   The CEO Sleepout is a nationwide event in which company CEOs drop the relative comfort of their beds - or ...
VoIP - It's More than just Telephony

VoIP - It's More than just Telephony

For those new to the concept of VoIP, its benefits over the typical landline - set to be discontinued in 2025 - might not be immediately apparent.  We've covered some of the most immediate benefits in our blog 6 Great Reasons to Switch to VoIP but ...
2019: August’s Monthly Mirus Roundup

2019: August’s Monthly Mirus Roundup

August was an exciting month for Mirus, with some major new announcements, some great social events, and more than one celebratory feast - all in a sweltering month which saw temperatures reach a record-breaking 33.3 degrees! 
Five Steps to Business Longevity

Five Steps to Business Longevity

Few organisations - apart from charities, perhaps - exist with obsolescence in mind. Your business exists to satisfy demand (or create it, if you're especially shrewd), and doing this means adapting it for the future.  Whether it's technology, ...
Will 2020 be the Year of VoIP?

Will 2020 be the Year of VoIP?

 As BT begin rooting up the copper wires like so many unwanted weeds, 2020 brings the start of a slow and saddening goodbye to ISDN. The infrastructure that has powered our landline telephony for years and brought us such vintage favourites as the ...
Will AI Invigorate the Recruitment Industry?

Will AI Invigorate the Recruitment Industry?

If history has taught us anything, it’s that few tech revelations succeed at the first try. 3D technology took no less than three efforts to gain mainstream momentum (and has since been relegated, once again, to the screens of expensive cinemas).  ...
Top Tips for Joining the MTeam

Top Tips for Joining the MTeam

Alongside important documents and a fresh new set of stationary, there’s one thing most new recruits take with them to a new job – nerves.  Here at Mirus, we want to make sure that our new starters are as welcome and relaxed as possible. So for any ...
The New Develop Ineo+ Multifunction Printers have Arrived

The New Develop Ineo+ Multifunction Printers have Arrived

Following on from last month’s arrival of the new Epson Workforce printers and Papercut 19.0, yet more printing solutions have joined the Mirus Managed Print portfolio. Introducing the new Develop Ineo+ 250i, 300i and 360i Multifunction printers. ...
Award-Winning Managed Services Provider, Mirus IT, Becomes Part of IT Lab

Award-Winning Managed Services Provider, Mirus IT, Becomes Part of IT Lab

Mirus IT, the long-standing Milton Keynes-based, managed services provider is now part of the IT Lab group. This acquisition sees Mirus IT join Perspective Risk (acquired May 2017) and Content & Code (acquired in September 2018), in a business that ...
Sick Notes: Common Security Blunders We Find on our Network Health Checks

Sick Notes: Common Security Blunders We Find on our Network Health Checks

We’re an experienced bunch here at Mirus, so when it comes to our clients’ free IT Health Checks, there’s little we encounter that truly surprises us. Still, that doesn’t mean we haven’t discovered some serious security situations in our travels – ...
Could You Weather a GDPR Storm?

Could You Weather a GDPR Storm?

July 2019 was a busy month for the Information Commissioner’s Office. Following two data breaches at Marriott Hotels and British Airways – originally recorded in November 2018 and June 2018 respectively – the first of the UK’s GDPR fines have bolted ...
Sofa Time: The Demise of ISDN

Sofa Time: The Demise of ISDN

Like fax machines and WAP internet, landline telephony is now destined to be replaced with better, more modern solutions.  Not a bad run, mind; it’s rare that tech revolutions endure the 100-plus years that the humble landline connection has. 
The Rules Behind Your Remote Working Policy

The Rules Behind Your Remote Working Policy

As we’ve confirmed before, there’s plenty of benefits to welcoming Remote Working solutions into the workplace – not least for the added flexibility and increased employee satisfaction. Still, we’d be remiss not to mention the care and caution ...
2019: July’s Monthly Mirus Roundup

2019: July’s Monthly Mirus Roundup

Following two months packed with charity work, festivals, and sports superstars, Mirus saw a rather subdued month this July. Yes, even the busiest companies enjoy a moment of dormancy occasionally. 
An Ironic, Cautionary Tale of GDPR Compliance

An Ironic, Cautionary Tale of GDPR Compliance

It takes more than just software and hardware protections to keep personal data secure. Like any cybersecurity measures, the best protection is an informed and educated workforce that knows exactly what pratfalls to look out for. Sprint Education, a ...
Mirus Managers Brave the Streets Raising Money for the CEO Sleepout

Mirus Managers Brave the Streets Raising Money for the CEO Sleepout

Every year, the CEO Sleepout fundraising event supports the charities of the homeless and poverty-stricken – with individuals and business owners sleeping rough in their chosen cities in an eye-opening fundraising event. With Milton Keynes being the ...
The Lesser-Known Reasons Behind Data Breaches

The Lesser-Known Reasons Behind Data Breaches

It’d be churlish to call most UK businesses complacent, but statistics suggest that a large proportion still aren’t taking the required steps to keep themselves and their customers protected. Less than one third of UK businesses and charities admit ...
Guest Blog: Dr. Laura Marulanda-Carter PhD Discusses the Threat of Data Breaches to SMEs

Guest Blog: Dr. Laura Marulanda-Carter PhD Discusses the Threat of Data Breaches to SMEs

We’re proud to welcome Dr. Laura Marulanda-Carter PhD back to the Mirus blog!  This time, Laura lends her expertise in Digital Technologies and unique perspective on Data Security to discuss the importance of Data Protection, the troubling ...
Making the Most of Your Managed Print

Making the Most of Your Managed Print

Is the phrase ‘Managed Print’ something of a misnomer? The common expectations of a Managed Print Solution are cheaper print costs, more powerful print auditing and improved security for your print devices; and while all these benefits are present ...
You Don’t Know What You’ve Got ‘Til it’s Gone - The Importance of Data Backups

You Don’t Know What You’ve Got ‘Til it’s Gone - The Importance of Data Backups

Despite their importance, it’s all too easy to take our Backup Solutions for granted. After years of SD card losses and digital photo corruptions, most smart phone manufacturers saw fit to include Cloud saves as standard for all our smart devices. ...
Great Feedback, Great Service. The MTeam Deliver Excellent Customer Service

Great Feedback, Great Service. The MTeam Deliver Excellent Customer Service

The MTeam work their very hardest to provide the best service to our customers.  Our Yellow Team have been doing exceptionally well recently receiving many great pieces of feedback, and we're delighted that Alex Green and James Sherrard have ...
How Will 5G Change the Mobile Internet?

How Will 5G Change the Mobile Internet?

Let’s spare a thought for those fortunate Millennials, who’ve grown up in such a tech-centric world that the arrival of 5G might be the least exciting thing they’ve ever heard of. As a misty-eyed child of the greatest generation - Generation X – I ...
Data Denial on Demand – What is “Ransomware as a Service”?

Data Denial on Demand – What is “Ransomware as a Service”?

Much like pop music and the final few seasons of Game of Thrones, Ransomware only seems to get worse with time. This malware - popular with cyber-extortionists and most commonly encountered by naïve internet surfers - is an incomparably nasty type ...
Mirus IT Superstars – The Evolving Experts in IT Services

Mirus IT Superstars – The Evolving Experts in IT Services

In 2018, Mirus kicked off its Superstar Programme, where Line Managers nominate a small number of Engineers for advanced skills development.  With multiple service levels within the company, the Superstars Programme elevates Engineers to the next ...
Data Protection Techniques for Recruiters

Data Protection Techniques for Recruiters

Peter Hack is the Business Development Manager for Mirus IT. With more than 8 years of IT industry experience under his belt, as well as his time spent developing solutions for the recruitment sector, he’s well-versed in the tech requirements for ...
2019: June’s Monthly Mirus Roundup

2019: June’s Monthly Mirus Roundup

June was yet another super busy month for the MTeam – it seems there’s always something going on here at Mirus!
What is the link between RTO and RPO in your Business Continuity Plan?

What is the link between RTO and RPO in your Business Continuity Plan?

With all the reports of companies suffering downtime due to system failures, even social media giants Instagram, it’s no wonder that more and more business owners are turning to their IT teams to build a Business Continuity plan. When discussing or ...
Keeping Our Clients Safe and Secure - Mirus Sofa Time with Paul Tomlinson and Dan Sharp

Keeping Our Clients Safe and Secure - Mirus Sofa Time with Paul Tomlinson and Dan Sharp

There’s plenty of tools and techniques that help keep companies and teams protected from breaches – but as a Managed Service Provider, how does Mirus give its clients a head-start in their company’s cyber-security? In this episode of Sofa Time, Dan ...
Panic at the Cisco: “Thangrycat” Vulnerability Affects Potentially Millions of Cisco Devices

Panic at the Cisco: “Thangrycat” Vulnerability Affects Potentially Millions of Cisco Devices

A flaw affecting “tens of millions” of Cisco devices, including firewalls and routers, was discovered mid- May 2019 by Red Balloon Security. Imaginatively dubbed “Thrangrycat” by the device security company, the flaw affects all vulnerable devices ...
Everything’s Coming Up Roses - the MTeam Volunteers for the Milton Keynes City Discovery Centre

Everything’s Coming Up Roses - the MTeam Volunteers for the Milton Keynes City Discovery Centre

Every Year, the MTeam volunteer for some local charity work, doing their part to give a little back to the community. This year, 19 green-fingered Mirus members visited the Milton Keynes Discovery Centre (MKDC), spending two days building a garden ...
Is Your Standard Print Really Saving You Money?

Is Your Standard Print Really Saving You Money?

For all that we at Mirus extol the virtues of Managed Print, a great many businesses still rely on their standard desktop inkjets for their printing needs. And why not? When your current setup is still fit for purpose, there’s little point breaking ...
Providers Placing People: How Managed Services Empower the Recruitment Sector

Providers Placing People: How Managed Services Empower the Recruitment Sector

Like any other industry, the recruitment sector has its own bespoke challenges to overcome; the competitive nature of its service offerings, the high staff turnover, and the unique sales process of people rather than products. In the last 3 to 5 ...
Mirus Ranks Among the Top 10 Managed Service Providers

Mirus Ranks Among the Top 10 Managed Service Providers

Now in its 12th year, the Channel Futures MSP 501 has returned with another comprehensive ranking of the world’s leading Managed Service Providers. We’re proud to announce that Mirus has been ranked as the 6th best MSP in the UK!
Another Great Weekend for the MTeam with MirusFest 2019!

Another Great Weekend for the MTeam with MirusFest 2019!

June's always a great month for the MTeam, as it heralds the arrival of our annual MirusFest event!  While the season's festivalgoers typically swarm towards the mud-drenched fields of the Download Festival, the MTeam went one better with a festival ...
Mirus Wins Innovator of the Year at DattoCon San Diego 2019

Mirus Wins Innovator of the Year at DattoCon San Diego 2019

Mirus IT has scooped up another win this week – this time from the San Diego DattoCon convention, where our partners at Datto bestowed us with the “Innovator of the Year” Award! Our Sales Manager Dan Sharp was among the many industry experts ...
6 Great Reasons to Switch to VoIP

6 Great Reasons to Switch to VoIP

The Voice-over Internet Protocol (or VoIP, its catchier namesake) is a way of making calls without the use of traditional landline connections – and there’s a reason it’s popular among all business enterprises, whatever their size or service. While ...
2019: May’s Monthly Mirus Roundup

2019: May’s Monthly Mirus Roundup

May saw yet another beaming month for the UK and another busy one for the MTeam - with staff promotions, visits from local sporting heroes and the Milton Keynes Marathon keeping us all on our toes. The month kicked off with another Bank Holiday and ...
MK College Student of the Year Award with Dan Sharp

MK College Student of the Year Award with Dan Sharp

We once again united with our friends at MK College last week - this time to represent Mirus at the MK College 2019 Student of the Year Award.  As sponsor of the Maths and English Award, we had Sales Manager Dan Sharp present the award to the ...
Brute-Force Hacking Attempt Fails to Dethrone King’s College

Brute-Force Hacking Attempt Fails to Dethrone King’s College

King’s College has warned staff and students that a brute-force attack on the 9th of April may have compromised password systems. Admins were first made aware after several of the University’s users reported issues when accessing their email ...
Mirus Speeds Towards Success in the Milton Keynes Soapbox Derby

Mirus Speeds Towards Success in the Milton Keynes Soapbox Derby

The Mirus Mavericks had a blast at this year’s Milton Keynes Soapbox Derby, helping to raise funds for the Milton Keynes Hospital charity and securing the titles of the Fastest and Overall Corporate Team winners. In the MTeam’s Top Gun-themed ...
The WorkForce Pro WF-C579RDTWF Joins the Mirus Managed Print Lineup

The WorkForce Pro WF-C579RDTWF Joins the Mirus Managed Print Lineup

One of EPSON’s latest Multi-functional Print Devices has joined the Mirus Managed Print Device roster, offering eco-friendly, high-speed printing that’s ideal for the small business or office environment. Designed with expedience and efficiency in ...
Manual Workarounds - Quick Fix or Money Pit?

Manual Workarounds - Quick Fix or Money Pit?

Allow me to regale you with a tale – a true story of Manual Workarounds which starts innocuously, but ends in turmoil. One of my earliest content roles was within a large-scale company, working in an industry which traditionally had no online sales ...
Danny Clarke: From Team Leader to Head of Service Operations

Danny Clarke: From Team Leader to Head of Service Operations

To us, success isn’t only measured in industry awards or the praise of our satisfied clients; it’s also in the skills and progression of our team. Danny Clarke is another MTeam member who, after years of training and job experience, has taken the ...
OCR in the Cloud, MFD Account Selection, More Scanning Connectors – Papercut 19.0 has Arrived

OCR in the Cloud, MFD Account Selection, More Scanning Connectors – Papercut 19.0 has Arrived

The latest version of Papercut Managed Print Software is here! Papercut 19.0 arrives with a wealth of user-requested upgrades and quality-of-life improvements, with the software’s developers touting “Digital Transformation” as the motivation behind ...
Developing Your Company’s IT Strategy

Developing Your Company’s IT Strategy

Like flat-pack furniture or Yorkshire puddings, a well-developed IT strategy can be hard to get right the first time. After all, how do you prepare for the next big tech disruption, or future-proof for a service you never predicted? Developing your ...
Support for Windows Server 2008 Ends in January

Support for Windows Server 2008 Ends in January

As if the loss of the much-loved Windows 7 wasn’t heartache enough, Microsoft will be retiring another of its most well-received operating systems in January. On January 14th 2020, Microsoft will be ending all support for Windows Server 2008. While ...
GDPR - One Year Later

GDPR - One Year Later

In 2018, the GDPR was enforced for all EU countries. The legislation, designed for the data protection and privacy rights of EU residents, holds business owners responsible for the sensitive personal data they hold on their clients: names, ...
All-New Exploit Threatens All-Old Windows

All-New Exploit Threatens All-Old Windows

Another global threat has emerged.... ...the scope and implications of which are being compared to the ‘WannaCry’ virus of 2017. This exploit makes vulnerable numerous older versions of Windows – half of which are now unsupported – and has the ...
2019: April’s Monthly Mirus Roundup

2019: April’s Monthly Mirus Roundup

April was a crazy month for Mirus, with sponsored walks, bake-offs and many other achievements. We started the month with three new people joining the MTeam. We're delighted to welcome our new starters for April 2019: James Sherreard - Service Desk ...
Rock Red for Ride High’s 10th Birthday

Rock Red for Ride High’s 10th Birthday

For the last couple of years, Mirus IT have been working with Ride High, a Milton Keynes charity for disadvantaged children. Via a structured learning programme for children aged 8 to 17, Ride High gives its beneficiaries the opportunity to learn ...
Time Saving Microsoft Word Top Tips - Video

Time Saving Microsoft Word Top Tips - Video

Are you time-poor? Do you find that sometimes, the simplest tasks take longer than you'd like?  Would you like to be more effective and better understand some of the most useful Office 365 shortcuts and tips?
Training for the 3 Peaks Challenge – Tackling Cadair Idris in Snowdonia

Training for the 3 Peaks Challenge – Tackling Cadair Idris in Snowdonia

At Mirus, we love getting out and about as a team, and a select few of the MTeam ventured up Cadair Idris in Penygader, Dolgellau, Snowdonia National Park, Wales as a practice run for taking on Ben Nevis, Scafell, and Snowdon in the National 3 Peaks ...
Developing an IT Strategy for Your Business

Developing an IT Strategy for Your Business

Like flat-pack furniture or Yorkshire puddings, a well-developed IT strategy can be hard to get right the first time. After all, how do you prepare for the next big tech disruption, or future-proof for a service you never predicted?. Developing your ...
George’s Journey From Apprentice to Service Desk Engineer

George’s Journey From Apprentice to Service Desk Engineer

Part of providing our Award-Winning service is providing staff the progression and training they need. For the Service Desk Engineers of Mirus, progression can take many forms, be it our Employee Accelerator Scheme, Apprentice Programmes or our ...
UK Cyber-Criminal Jailed for ‘Incomparable’ Ransomware Campaign

UK Cyber-Criminal Jailed for ‘Incomparable’ Ransomware Campaign

A British hacker racked up a prolific reputation – with law enforcement, at least – after orchestrating a Ransomware campaign deemed “so extensive that there does not appear to be a reported case involving anything comparable." Zain Qaiser, of ...
Are Your Workarounds Making Mountains out of Molehills?

Are Your Workarounds Making Mountains out of Molehills?

If you’re yet to hear enough on the dangers of manual workarounds, then a recent concern from our country’s civil servants may help paint a clearer picture. In May last year, chemical and agricultural industries realised they’d need to update their ...
The Saints Come Marching In – Mirus Holds a Meet and Greet for Northampton Saints Rugby Club’s Major Players

The Saints Come Marching In – Mirus Holds a Meet and Greet for Northampton Saints Rugby Club’s Major Players

The team at Mirus awaited some major players this monthk, with Fraser Dingwall and Dylan Hartley of the Northampton Saints Rugby Club dropping into our Milton Keynes office for an impromptu meet-and-greet. The day saw several other Mirus clients ...
David’s Journey Through Mirus - From Second Line Engineer to Senior Service Desk Engineer

David’s Journey Through Mirus - From Second Line Engineer to Senior Service Desk Engineer

At Mirus, we aim to ensure our employees excel in their roles. We provide supportive and immersive positions for apprentices in all areas of the business, encouraging training for all employees within their roles. We want our teams to be the best ...
How to Choose Your Managed Service Provider

How to Choose Your Managed Service Provider

When your company’s IT becomes a little overwhelming, or you simply want to free your technical resources for more value-added projects, a Managed Service Provider – or MSP - is the perfect choice for your business. A Managed Service Provider will ...
Which of Your Workers is Risking Your Data?

Which of Your Workers is Risking Your Data?

Despite the public’s perception of data breaches, not every breach is a meticulous, calculated operation from the laptop of some shadowy hacker. In fact, the reality is far more mundane, and a great many breaches are caused by your own workers.
Just How 'Anti' is Your Android Phone's Anti-Virus?

Just How 'Anti' is Your Android Phone's Anti-Virus?

Too much, as they say, is better than not enough – and when it comes to protecting your mobile phone security, you’d be inclined to agree. Yet on such digital storefronts as the Google Play Store, the sheer number of Anti-Virus programmes available ...
Four Real-World Examples of Printer Breaches

Four Real-World Examples of Printer Breaches

Rewind a couple of generations, and the likelihood of a printer being hacked seemed very remote. After all, this was before standardised Multi-Function Printers. Just how – and why - does a hacker get into a single desktop inkjet holding little more ...
Future-Proof Your Business with Disaster Recovery Planning by Datto

Future-Proof Your Business with Disaster Recovery Planning by Datto

Worried about Data Theft, Data Loss, or Data Degradation? You're not alone.  Mirus are proud to be hosting the latest Webinar from our trusted partners at Datto, the data recovery experts. In this webinar, Phil from Datto explains how a dedicated ...
Mirus: Webroot's Latest Master Platform Partner

Mirus: Webroot's Latest Master Platform Partner

Continuing our dedication to Award-Winning Service and Expert IT Knowledge, Mirus is now officially certified as a Master Platform Partner for Webroot.
ECG Training: SME IT Infrastructure and Office Move Case Study

ECG Training: SME IT Infrastructure and Office Move Case Study

“We love working with Mirus – you get what you want, with a cherry on top!” Jane Lambert, CEO, ECG Training What better way to hear a customer service success story than from the client themselves?
Tech, Teams and Training - the Three Tiers to Business Success

Tech, Teams and Training - the Three Tiers to Business Success

It’s not only the technology that drives your business – it’s your people. As important as it is to keep your systems managed, synergised and up-to-date, they won’t work for you without similarly-skilled employees manning the proverbial helm.
When it Comes to IT Support, Should You go Local?

When it Comes to IT Support, Should You go Local?

When you need something fixed, you don’t want to travel far or wait too long for a solution. Your business is no different – even if many providers offer solutions via phone or internet, they don’t always offer the most personal, or immediate ...
Surviving Data Breaches and Their Paperwork

Surviving Data Breaches and Their Paperwork

Allow us to get rhetorical. Your business has just been the victim of a data breach. For the sake of the scenario, let's assume it's a big 'un; customer details, login credentials, personal details you'd keep under lock and key - all are compromised ...
Have Hackers Hopped onto Deliveroo – or are its Customers Jumping to Conclusions? Sofa Time Video with Dan and Paul

Have Hackers Hopped onto Deliveroo – or are its Customers Jumping to Conclusions? Sofa Time Video with Dan and Paul

Back in 2016, BBC Watchdog reported that large numbers of Deliveroo customers were seemingly being charged for items they didn’t order, with onlookers speculating that the company had been the victim of a significant data breach. At the time, ...
3 Benefits of Moving to Office 365

3 Benefits of Moving to Office 365

Are you thinking about move to The Cloud and utilising Office 365? Chris Brunau is a Business Writer at Datto Inc, the world-leading provider of MSP-delivered IT solutions and an elite partner of Mirus IT.
Are You Taking Your Data Thieves Home with You?

Are You Taking Your Data Thieves Home with You?

Should You Introduce Working from Home? Work-From-Home initiatives, for all their convenience, aren't without some lingering uncertainties. While many businesses are adapting for the possibilities, fewer have incorporated a dedicated Remote Working ...
Collaborate in Convenience with Microsoft Teams - Watch our Webinar

Collaborate in Convenience with Microsoft Teams - Watch our Webinar

Skype is out, Teams is in; learn more about Microsoft’s replacement comms software. With voice and video conferencing, private chats and team meeting options, Microsoft Teams is set to become the standard communications application for the office ...
Mirus IT Reaches 100 Employees

Mirus IT Reaches 100 Employees

Last year, Mirus had their sights set on employing 100 workers. We recently reached, and exceeded this goal, which is an amazing achievement for the business. It’s great having so many members in the MTeam! 
With Landlines Soon to be Discontinued, is it Time to Move Over to VoIP?

With Landlines Soon to be Discontinued, is it Time to Move Over to VoIP?

However much it’s fallen out of favour recently, you’ve got to hand it to the humble landline. A constant, trustworthy service, from the classic copper cabling of the 1800s it’s endured far better than most modern technical advancements, and ...
World Backup Day 2019

World Backup Day 2019

Christmas Day. Hallowe’en. Easter Sunday. National “Talk Like a Pirate” Day… There are some national holidays that we just wish were a little more… regular. This week, we’re once again championing World Backup Day, a global initiative encouraging ...
How is Your IT Affecting Your Customer Experience?

How is Your IT Affecting Your Customer Experience?

We all know that it’s less expensive to retain a customer than it is to win new ones. You may not realise it, but your IT Systems are one of the key reasons consumers and businesses decide to purchase your product / service. The difference it can ...
No Quick-Fix for Kwik-Fit's Cyber Woes

No Quick-Fix for Kwik-Fit's Cyber Woes

Kwik-Fit's Cyber Attack Car servicing company Kwik Fit may have a reputation for efficient vehicle repairs, but when it comes to cyber security, at the beginning of this year, their IT systems appeared to have downed tools.
Inform, Engage and Educate with Microsoft Forms - Webinar register now

Inform, Engage and Educate with Microsoft Forms - Webinar register now

When's the last time you received training on your office applications? Easy to use and simple to set up , Microsoft Forms is an online survey and quiz creator included with Office 365. Whether it’s for staff or for clients, Microsoft Forms allows ...
Police Federation of England and Wales Hit by Malware Attack

Police Federation of England and Wales Hit by Malware Attack

Not a Fair Cop The Surrey headquarters of the Police Federation of England and Wales has been hit by a crypto-malware attack, severing multiple systems at the premises. The alarm was raised at 19:00 on March 9th by the stations’ own security ...
A Room Without Windows 7: Microsoft’s Popular OS Retires Next Year

A Room Without Windows 7: Microsoft’s Popular OS Retires Next Year

End of Life for Windows 7 In October 2008, terminally-unimpressed Windows Vista users were thrown a lifeline with Windows' brand-new operating system, Windows 7. Since then, it's become something of a favourite among Windows users, who consider it ...
Norwegian Smelter Norsk Hydro Taken Offline as Hackers Exploit Security Loophole

Norwegian Smelter Norsk Hydro Taken Offline as Hackers Exploit Security Loophole

Norsk Hydro Suffers Major Cyber-Attack One of the world’s biggest aluminium producers has been hit by a major cyber-attack. Early this Tuesday, Norsk Hydro became aware of malicious ransomware which had seemingly infected the business overnight. ...
Mirus Team Dons the Hi-Vis for the Great British Spring Clean!

Mirus Team Dons the Hi-Vis for the Great British Spring Clean!

Keeping Britain Tidy The Great British Spring Clean kicks off on the 22nd to the 23rd of March, and 12 of our dedicated bunch will be donning the hi-vis jackets on the roads on Friday 22nd March. We're going out in two teams of six, with one team ...
Paper Pains: Is Your Printer Your Weakest Security Link?

Paper Pains: Is Your Printer Your Weakest Security Link?

Could your printers be a security risk? When it comes to security, the humble office printer can't catch a break. Back when the majority of data breaches were physical, the printer was the number-one scapegoat, belching out potentially-sensitive ...
What is the True Cost of Your IT?

What is the True Cost of Your IT?

It’s a Conundrum. You want the latest technology, set up for a more productive and proficient work environment. You want your systems secure, connected and running smoothly, with every employee benefitting from a synergised working environment. Yet ...
Microsoft Secures the Windows as One Last Bug Flies In

Microsoft Secures the Windows as One Last Bug Flies In

Windows 7 Hacked - Urgent Warning Issued Microsoft are working on a patch for Windows 7 after cyber-thieves leapt on a vulnerability in the popular operating system. The exploit, which combines security holes in both Google’s Chrome Browser and the ...
Is Your Office an Open Door? Maybe It’s Time to Change the Locks

Is Your Office an Open Door? Maybe It’s Time to Change the Locks

Those inevitable moments where we've forgotten our credentials - forcing us to leap through the hoops of secondary emails and reset requests - has trained the average user to keep things memorable; to keep that one password indefinitely and ...
4 Ways Remote Working can Improve Your Employee Productivity this Winter

4 Ways Remote Working can Improve Your Employee Productivity this Winter

For some time now, we have worked in a world where technology has enabled a more mobile and agile workforce. Gone are the days of only being able to use your IT when in the office. Data, applications and infrastructure are all available thanks to ...
Blaze a Trail - National Apprenticeships Week 2019

Blaze a Trail - National Apprenticeships Week 2019

Last year’s National Apprenticeship Week 2018 broke records with over 780 events across England, each promoting and celebrating the positive impacts apprenticeships have on individuals, businesses and the economy. 2019’s National Apprenticeship Week ...
MK College and Mirus - A Partnership Driving IT Careers

MK College and Mirus - A Partnership Driving IT Careers

As a Managed Service Provider, we’re not interested in being a vendor – we aspire to work with companies on a synergised, collaborative work environment, with long-lasting support and a strong working relation. Which is why we’re especially pleased ...
Appreciating our Employees on Employee Appreciation Day

Appreciating our Employees on Employee Appreciation Day

Last year, Mirus had their sights set on employing 100 workers. We recently reached, and exceeded this goal, which is an amazing achievement for the business. Plus, it’s great having so many members in the MTeam!  100 is a number often used and ...
Why Your IT Should Enhance Your Customer Experience

Why Your IT Should Enhance Your Customer Experience

We've all been there: You call your bank or utilities provider, hoping for a quick fix to a simple problem. One hour later, you're grinding your teeth to that cacophonous 'hold' music and passed from one operator to the next, each echoing the same ...
Cyber-Criminals Originally foiled by Maltese Bank’s Imaginative Security Response

Cyber-Criminals Originally foiled by Maltese Bank’s Imaginative Security Response

When it comes to your company’s online security, it always helps to have a plan in place. Typically, you’ll enact a password policy, incorporate a firewall, and have incremental backup systems in place to recover any compromised data; a dedicated ...
How to Identify the Training Gaps in Your Teams

How to Identify the Training Gaps in Your Teams

As you're no doubt aware, the best IT systems aren't only kept up-to-date, but constantly adapting to new demands and technologies. As your business expands and your capabilities increase, so too does your technology's. Your employees are no ...
Top Office 365 Time Saving Tips - Webinar

Top Office 365 Time Saving Tips - Webinar

When's the last time you received training on your office applications?