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6 Reasons your Business could benefit from Hosted Telephony

Hosted Telephony (or Hosted VoIP) is ideal for any sized business and is highly effective in organisations that have more than one site that work together and are capable of serving hundreds of employees.

Here are some examples of how business can benefit:

1. Businesses flexibility

Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both), or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.

Call Centre

2. Improving customer contact

Put calls on hold, play marketing messages, move calls seamlessly between users and offices, and your customers will get the best experience when calling your business.

3. Ideal for multi sites

The Hosted Telephony service is provided centrally so you don’t need an expensive system on each site, connecting branch offices together. Calls are free between locations and everyone shares the same dial plans and directories.

4. Organisations that prefer outsourcing and Opex

Hosted on your behalf, there are no expensive maintenance or running costs and you pay for what you use on a simple per-user basis.

5. Organisations who need a business continuity solution

In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.Flood

6. Training and monitoring

The call recording feature means calls can be recorded from any location, in any direction and configured instantly at the click of the mouse.

Read more about Mirus Telephony Hosted VoIP.

Contact the Mirus Telephony team on 01908 257350 to understand more about the benefits to your organisation or to arrange a quote.


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