The Voice-over Internet Protocol (or VoIP, its catchier namesake) is a way of making calls without the use of traditional landline connections – and there’s a reason it’s popular among all business enterprises, whatever their size or service.
While traditional landlines are still a household mainstay – for now – any business still relying on our traditional, copper-powered phone lines will want to seriously consider a VoIP-connected future. Here’s just some of the reasons why:
1. It’s Cheaper
Let’s address the most common consideration – yes, VoIP costs less. Because VoIP uses your existing data connection to conduct calls over the internet, it costs significantly less than existing phone lines. This also means long-distance calls are significantly cheaper, and that calls to other users on your network might not even cost you at all.
2. You’ll (Barely) Need any New Hardware
Realistically, a phone specifically designed for VoIP services will make your calling both easier and more flexible; even the most basic models boast greatly improved sound quality over traditional landline phones. Software solutions mean that existing mobile or landline phones can make the most of VoIP solutions, often using little more than a network adapter.
3. It Keeps Your Work Continuous
With workplaces becoming more flexible and more mobile, it’s never been more important – or beneficial – to have your work travel with you. So long as you’re in a broadband-connected environment, you’ll be able to connect to all your users, no matter what device you or they are using, with VoIP software.
4. There’s a Wealth of Extra Features
Call waiting, call forwarding, caller ID, voicemail, three-way conversations, video conferencing…. VoIP offers the same suite of features you’ve come to expect from modern communications, the type that PCs and mobiles can provide but regular landline phones can’t. This wealth of benefits doesn’t only make phone conversations easier with clients – it opens your employees to a more productive and collaborative work environment.
5: VoIP can be Installed in a Day or Less
VoIP’s not a server room, a whole new strip of copper wiring, or a major technological stress; it takes little more than a few hours to install. Better yet, a number of providers offer an automatic solution which is simple enough to set up – regardless of your technological expertise.
6: Sooner or Later, You Won’t Have Much Choice
Okay, maybe we should’ve mentioned this first. VoIP will be standardised by 2025 following plans to uproot the regular landline system next year. While you won’t wake up on New Year to find your home phone instantly redundant, it does demonstrate the declining use of landline and the operator’s measures to update all users to modern standards.