Service Operations Technical Lead (Milton Keynes)
Mirus IT Solutions is a business computer Services Company based in Milton Keynes founded by Paul Tomlinson in 2002. The main focus of Mirus it to provide IT support in London, Milton Keynes and the surrounding areas. You will be part of a committed IT Services company providing high quality IT services. The aim is to provide the level of support a business would expect to receive from an internal IT team.
You will be a Technical Lead and part of the Service Operations Team that is managed by Richard Cook and also has two Operations Engineers and two Operations Technicians working who are responsible for ongoing support and development of our RMM tool (ConnectWise Automate).
You will be working with team colleagues and customers resolving service tickets relating to our RMM tool and you will have end-to-end ownership of problem resolution. As the Technical Lead you will also be developing and have full ownership of the RMM tool.
For this you will have:
Desirable skills include:
As a services business, we don’t have a product to sell. The key to our success is the service that is delivered and therefore the people that deliver it. We are proud to be an ‘Investors in People’ company.The benefits that we offer are –
Click on apply now and one of our Internal Recruiters will contact you, to discuss your experience and skill-set.