Entrants to this category provide a managed service in desktop maintenance services, managed print services, and back up and Disaster Recovery services.

Mirus IT has been providing IT Support Services and Solutions in Milton Keynes for over ten years with steady growth and offices opened in London as the company goes from strength to strength. Winning Managed Service Provider of the Year 2013 demonstrates its continued commitment to its proactive approach, a focus on providing value to its customers, and underlining everything it does with service excellence.

Paul Tomlinson, Founder and Managing Director of Mirus IT adds “What makes this award even more gratifying is that voting is cast by the customer audience rather than a panel of industry experts – no matter what we have to say about  ourselves, nothing beats an endorsement from the people that experience our efforts every day. We would like to thank everyone that took the time to vote for us – it is very much appreciated as this is a fantastic validation of all the relentless hard work the team put in.”

Click for more information on Mirus IT Solutions Managed Services.

@mirusit

About MicroScope Magazine

MicroScope launched in 1982 to cover the birth pangs of the IT Industry channel and has since following as it has matured and grown. The online publication has contributed to and led debate in the industry, and the knowledge it has of the channel is second to none. MicroScope retains its commitment to objective reporting and informed analysis to maintain its position as the essential read for anyone working in the channel, and the number one news resource for computer resellers and suppliers.

Free Apps, such as Dropbox, have their place, but do not have the security and functionality to make them a viable and reliable business solution. M.SYNC addresses the increasing mobility of work forces, the wide-adoption of cloud based applications and solutions, and the proliferation of mobile devices.

Subscribed team members receive standardised access to file storage with continuous availability of services and data, with immediate synchronisation across directories and devices. One click share, easy to use web interfaces and avoiding the issue of large email attachments enhances the simplicity of use.

Mirus IT Support and Maintenance

All users will have access to a dedicated support service, including an online ticket logging portal and a 24/5 business service desk hotline.

M.SYNC is a contracted agreement at a fixed per user per month rate, with subscription packages starting at £7.50 per month and billable at the beginning of the monthly period.

Mirus IT clients are eligible for a full trial across all users for 30 days. For new clients a trial period of 5 user for 30 days is available on request. Contact us now to activate your trial.

For more information please visit www.msync.co.uk or contact Mirus IT Solutions on 0845 519 5055 / sales@mirus-it.com

Tom is a member of our own Internal IT team and also looks after our Guardian Back-Up solution. He’s also recently secured an internal promotion – clearly making a good impression all round.

Tom’s peers made comments such as:

“He is ever so patient despite my numerous tickets”

“I’ve always found him very friendly and helpful and nothing is ever too much trouble.  He also does things when he says he will”

“He took the time to help me on something I needed. He did it with kindness and cheerfully”

“He is very efficient and diligent”

And the less exciting but equally essential: “He has made great progress with our hosting centre infrastructure”

While Tom is off on holiday celebrating his success, here’s a picture of his team mug instead. Well done Tom!

Stay a little longer and enjoy a 9-Hole round of Golf, or join the experts on the Driving Range or Putting Green for the morning. Places for Breakfast & Business are just £10 per person – Golf included!

Book Now

We are also very excited to announce that Fiona Rosenburg, Clinical Psychotherapist, will join us to present “Strike Every Shot” – a demonstration that a winning attitude is just as achievable in business as it is with elite athletes. Fiona will explain:

• How we develop unhelpful thoughts and behaviours
• What we can do to update, manage and control them
• And provides some simple strategies to adopt a winning attitude

Fiona Rosenberg is a qualified Clinical Psychotherapist. She has her own practice in Buckingham and works closely with Willen Hospice Medical Centre.

Event Details

08.00   Breakfast & Networking*
08.45   Business Presentation
09.30   Close
10.00   Tee Time**

*Breakfast service includes bacon baguettes and danish patries, tea, coffee and breakfast juice.

**9-Hole Round, Driving Range or Putting Green. You will be contacted to confirm which option before the event. Please ensure you have suitable Golf Club clothing, shoes, clubs and accessories.

Address

Mentmore Golf & Country Club,
Mentmore, Leighton Buzzard,
Bedfordshire, LU7 0UA
enquiries@mentmorecountryclub.co.uk
01296 662 020

Book Now

This Microsoft Experience Day is a real-life user experience that immerses you in the technology, encourages discussion about how to use it in your organisation, and helps you discover the right set of products and solutions for your business.

If your organisation is still using the Windows XP Operating System, this demonstration facility will allow you to fully understand and experience the benefits of upgrading to the latest solutions, including Windows 7 and Windows 8 Operating Systems, Windows Phones and Tablets,  the new Office 2013 suite, and Office 365.

The 2-part session will take place between 13.00 and 16.00 at the Mirus IT Office in Linford Wood, Milton Keynes.

To register your place please email Kate at info@mirus-it.com.

Part 1 – Be Organised and Connected

Learn about the Outlook integration to get more done in less time.

• Reduce the time you spend triaging email.
• Discover what tools you can use to manage and clean up your inbox.
• Experience the integration of the various software systems.
• Communicate and work with team members that are not physically in the office.

Part 2 – Be a Team Player

Experience the new Office Suite 2013 and Office 365 to perform easy search and easy collaboration across your organisation

• Share information, store files and update documents across your organisation.
• Find information across your organisation quickly.
• Discover efficient ways to recover information that is necessary for compliance audits or legal issues.

Refreshments will be served.

Register now by emailing Kate at info@mirus-it.com.

Martyn is one of our Technical Elite senior engineers looking after our most complex and technical assignments, therefore performs an integral part of our service.

We had a lot of positive comments from the team this month, here’s a sample:

“Always willing to help if I need assistance.”

“He constantly puts in 120% (although not mathematically possible) whilst always having time to help everyone else. “

“He’s a nice bloke, great focus on doing the right thing by the customer and nothing seems to be too much trouble when it comes to helping his colleagues.”

Well done to Martyn and the 12 other people who got mentioned.

The Service Desk team is hiring at the moment and we’re looking for another Senior Systems Engineer to join our Technical Elite team. Check out our IT Careers page for more information.

Quiz Master Tom and Rules Master Paul were suitably dressed for the occasion – we are always impressed with their commitment to the cause. It was great to see so many people and their better halves getting involved. The lure of pizza and beer probably helped.

The team clearly had a great time:

“Fab night at the works quiz last night, we had such a laugh. We didn’t win, but we didn’t come last either. Love working for Mirus Mk, what a fab company and great people”

“Funny night at the Mirus Mk quiz night, and our team didn’t come last!”

“Thanks to quiz master Tom and @PT_MirusIT for a great night @mirusit”

Well done to Katie Barrington and Peter Hack who were the Mirus representatives on the winning team, earning themselves a bottle of bubbly and an extra day holiday!

Mirus IT has been delivering high value technology projects and services, and award-winning IT support from Milton Keynes and London for over ten years with a history of Microsoft competencies already to its name. The Communications competency demonstrates Mirus IT’s ambitions and further commitment to delivering a range of solutions to more complex customer environments. To achieve these competencies Mirus IT had to pass rigorous technical and sales training and certification as well as providing real-world deployment experience with supporting customer references.

Microsoft Lync is a Unified Communication integrated productivity tools that enable users to communicate from anywhere in a cost-effective and secure environment. Lync integrates with the Office suite of applications and Microsoft infrastructures, and enables users to stay connected with colleagues and tasks with greater ease.

The Microsoft Partner Network is designed to equip organizations that deliver products and services through the Microsoft platform with the training, resources and support they need to provide their customers superior experience and outcomes.

Mirus IT Solutions adds the Gold Communications competency to another gold in OEM, and five silver competencies for Mobility, Server Platform, Small Business, Identity and Access and Midmarket Solution Provider.

To take advantage of Mirus IT Gold Competency benefits, contact your Account Manager or email sales@mirus-it.com

All at Mirus would appreciate your support if you can vote for us for the Managed Service Provider of the Year category.

Please visit the Microscope Awards page for one-click voting.

Thank you!

Our service desk has recently undergone some transformational changes and we’re delighted to be passing on improvements to our customers, especially focusing on response times, making us one of the leading IT Support companies in Milton Keynes.