Our Service Desk Manager, Catherine Murphy, made an appearance in Business MK this month in a feature about successful women in business. Our service desk has recently undergone some transformational changes and we’re delighted to be passing on improvements to our customers, especially focusing on response times, making us one of the leading IT Support companies in Milton [...]
Posts under ‘Mirus Support Team’
We are delighted to announce that Kate Newman is this month’s Employee of the Month. Kate is one of our superb Service Desk Coordinators who has recently stepped up to temporarily help manage the service schedule for our Field Engineers. Not only has she done well managing pressures of both roles, she’s has taken on [...]
The third episode of The Service Desk Inspector is ready for viewing! The Service Desk Inspector, Barclay Rae, returned to the Milton Keynes Head Office with the Service Desk Institute Managing Director, Tessa Troubridge.
The first episode in the documentary series The Service Desk Inspector, featuring Mirus IT Solutions has now been released. It is entitled ‘Uncovering the truth’ and involved an experienced member of the ITSMTV team spending time at Mirus to understand our business, our processes and the challenges we face in order the achieve the internal [...]
The new van arrived today, completely sign-written and ready to serve our customers. The new van has been added to the fleet due to increasing demand for IT projects involving large data centres, multi rack installs and office relocations.
Mirus IT Solutions are delighted to be involved in Service Desk Institute’s ‘The Service Desk Inspector’ a new ‘Hotel Inspector’ style documentary series that will be featured on the itsmTV (www.itsmtv.co.uk). Filming has started this week with the first feature appearing in early February.
Catherine Murphy, Josh Burbidge and Tom Cutting presented the Mirus story and details of their success to more than 30 people at the Zenos Academy in Milton Keynes.
With a recent client office move completed, a Mirus customer very kindly sent over a dozen bottles of champagne to the team to say thanks for their hard work.
It’s been a record 3 months for the Mirus Team and with growth comes new challenges for IT support. Our team have coped extremely well with the workload so far this year. Although we do increase our resource by growing the team with new members, we don’t forget the amazing job that our Support Team [...]
It’s IT Service Week and the Mirus Team are going full steam ahead!