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Features
and Benefits
Business
Direct is a voice over broadband service that makes BT lines and
PBXs redundant. Calls are handled centrally, providing advanced
functionality without the need to own a PBX.
Additionally, the service offers free between-branch calls, unified
dialling between remote locations and reduced calling rates to all
destinations.
Features
Geographical Numbers & Incoming Calls
Users can keep their existing phone numbers or receive new numbers
with any area code or non-geographical code (e.g. 0845, 0800 or
0870) Inbound calls are received as usual.
Advanced
Voice Mail
The service offers advanced voice mail that can also be accessed
via any Internet-connected PC, worldwide.
Follow
Me and Call Screening
Users can easily set follow-me, to forward calls to a mobile phone
or other fixed line handsets and to set call screening preferences,
controlling when and where they are available.
Fax
to Email
Faxes are sent to email addresses as attachments, without recipients
needing to have a fax machine. Once received, faxes can be saved
and forwarded as email attachments.
Support
For 999 Calls
Broadband Telephony supports 999 calls, automatically routing calls
to local emergency services.
Business
Features
A Single Centralised System for All Branches
Broadband Telephony connects branches and home workers, with remote
phones behaving like internal extensions. The service provides a
full range of PABX and smart phone capabilities to users at all
sites.
Self-Care
Management Tools
The service offers intuitive tools, enabling all users to manage
their extensions from Outlook or Lotus Notes. Administrators are
provided with user-friendly web-based tools to manage the whole
organisation.
Automatic
Reconfiguration
The Broadband Telephony number is associated with the phone and
not the wall socket, enabling employees to change desks by merely
moving their phones. The hassle and expense of reprogramming a PBX
is eliminated.
Additional
Features
In addition to standard phone functionalities, such as call
forward, last number redial, hold and retrieve, the service also
offers:
CLIR & CLIP
The service enables users or administrators to restrict or present
Calling Line Identity.
Do
Not Disturb
When the Do Not Disturb feature is enabled, calls are automatically
diverted to Voicemail (when available) without ringing at the user’s
extension.
Call
Waiting & Call History
The service offers Call Waiting (with Hold and Retrieve) in addition
to Call History (via the phone and online), enabling users to easily
view and return recent and missed calls.
Call
Pick-up
Broadband Telephony enables users to easily pick up another ringing
extension from their own phone.
DTMF
Transparent Dual Tone Multi Frequency (DTMF), enabling users to
use interactive touch tone features.
Benefits
Free On-Net Calls
Calls between sites connected to Broadband Telephony are free of
charge.
Reduced
Calling Costs to Other Locations
As our hosted broadband services are also interconnected to the
PSTN, Voicenet Solutions provides highly competitive national, international
and mobile rates.
No
Capital Investment *
There’s no need to invest in PBXs, BT lines or any traditional
telephony hardware, all of which is made redundant by Broadband
Telephony.
No
Maintenance Contracts or Call-out Charges
Costly PBX maintenance is a thing of the past, as are expensive
call-out charges for future expansions and upgrades. Upgrades and
expansions can be handled remotely by Voicenet solutions at no extra
cost to the user.
Improved
Communications
By connecting branches and enabling personal call management, Broadband
Telephony improves productivity, ensures that employees work more
closely together and that customers are handled more efficiently.
Simplifies
Administration & Ease of Use
Broadband Telephony’s easy-to-use administration tools guarantee
reduced operational costs, simplified administration and easy monitoring
of usage.
*
Applies to all services excluding the cash purchase
of Handsets or PBX equipment
Call us today on 01908 261994 to request a no obligation quotation
Alternatively email us at info@mirus-it.co.uk
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