What happens when IT all goes wrong

What happens when IT goes all wrong

  • 54% of businesses report experiencing downtime of over eight hours resulting from a single event.
  • One in three businesses have been hit by a virus or malware attack in the last five years.
  • Yet two in five companies still don’t have a documented disaster recovery plan.

You think it won’t ever happen to you. However, the statistics (above) demonstrate, nobody is immune from their IT going wrong.

From server failure to cyberattack and air con units causing overheating, there are numerous (and unpredictable) reasons for IT hiccups. But what actually happens when IT all goes horribly wrong?

Your business grinds to a halt

Is your business – servers and all – fully onsite? If so, then in the event of a complete IT failure or loss of infrastructure – as the result of a fire, theft or power surge, for example – you run the risk of your business grinding to a halt. That means there’ll be no emails or invoices, plus no access to data or stock systems.

Depending on the disaster recovery solution you have in place, recovery times could vary wildly. Best case scenario, you’re probably looking at hours. However, if your plan isn’t comprehensive, it could take weeks for your business to be fully operational again.

Think about the cost in lost productivity, not to mention the inevitable and often irreparable damage to your reputation.

Ransomware causes irretrievable data losses

As recent high profile cases show, ransomware attacks can be costly and damaging. What’s more, even if you’re prepared to pay the demand, you don’t always get your data back.

In other words, you need to think about the kind of backup you require. For example, if you only back up data every few hours, you’re essentially saying that you’re able to cope with losing any work that’s done in the interim.

If losing access to customer information and documentation could prove disastrous in terms of your reputation and revenue, it’s definitely the right time to think about a business continuity solution that will protect all your data if disaster strikes.

Human error leads to downtime

We’re only human and all capable of making mistakes. However, busy or distracted employees – or those that haven’t received training on the dangers of clicking on links in emails, for example – can be costly to your business.

If you want to avoid the inevitable downtime and associated lost productivity (not to mention data) that can arise from human error, then you’re best off proactively preparing for the worst.

Do you need a solution that would restore your files? Would you be best off with backup from a cloud provider or perhaps a hybrid solution? It’s worth exploring all your options – and speaking to an expert – to find the best solution for your business.

Legacy equipment costs more than it saves

You might think that you’re saving money by not updating your IT systems, procedures and equipment. However, while it’s certainly not as dramatic as power surges or cyberattacks, outdated IT systems can be incredibly costly for your business.

For starters, older equipment is far more likely to freeze or cause lag. And, when it isn’t compatible with newer technology, you’ll create a bad impression with your customers as well as wasting time.

Review your systems, equipment and procedures – updating anything that’s preventing your business from operating at full speed – and you’ll see the benefits straight away.

Be proactive not complacent

High profile cases – the British Airways power surge, the NHS ransomware attack and the AA data breach, for example – have made the threats more visible. However, too many businesses still think it won’t happen to them. What’s more, while data backup is great, it doesn’t help you recover your business.

Don’t be reactive or complacent. Take steps to implement a comprehensive business continuity and disaster recovery solution and none of the scenarios we’ve described will become a reality for your business.

Download our free guide to learn more about business continuity and disaster  recovery.